Very nice sales team.... Helpful and knowledgeable.... Very clean store.. small store so may not have all sizes for all shirts but they can order for you. UPDATE: don't try to return anything if it doesn't fit... It was an absolute nightmare
I had the best experience at UNTUCKit in Soho ever! Falloo assisted us and he was magnificent! He helped us find every size and color combination that we needed and then offered us a shot of whiskey after checking us out rapidly !!!!!!
I ordered a gift card for my son who lives in manhattan as I thought it would be a good birthday gift he would be able to get on time. My son did not acknowledge my gift even though I received notification that it was sent. I felt uncomfortable and finally asked my son if he received anything and to check his email, spam etc. He received nothing. I sent an email the next day and was told they sent it again. Still nothing I sent another email. I get a phone call and it seemed as if I was an irritant because of their inefficiency. I finally had it sent to me and forwarded it to my son myself. When I explained to their associate I was upset as he didn't receive the card on his birthday you would have thought they might have offered to send him something to Make it right, here is the response given to me...oh, you can just tell him that it was our fault. I don't care what kind of product they have, if this is the level of service they provide, they will soon be another casualty start up .
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