Dear Mr Jones- We are sorry about your experience- we at the nyc store take care of all the North American customer needs- we have just called you and left a message to hear about your problem and more importantly fix the matter immediately. Updated 7/16- we have made numerous attempts to reach you and have left messages too, please reach out to us to resolve your matter. We have a full fledged customer service effort in place to ensure all our customers are 100 percent satisfied.
1593643280
2
I've used Bombay in the past with success. Then I received my latest order - black shirt with full stain across the front that makes it unbearable. Cuffs and collar already 'worn' like it was a few years old. I couldn't believe it and their no-reply email, inability to connect with any actual C.S.R. and lack of any follow up to concerns sent shows why people avoid e-commerce fulfillment. Looks like @ProperCloth is my shirt company going forward.
Thanks to customers like you, we have been able to impact thousands of children. We donate one shirt for every shirt we sell to children in Bombay.
1561419304
5
Just picked up my first (of probably many) shirts. My entire experience was Platinum! Not only was every one professional, easily answering all my fashion and technical questions, but from start to finish, they made the process completely enjoyable.. I couldn't be happier with my first shirt, and their website is very professional as well, making it easy for me to track production of my additional shirts, even allowing me to make changes, and order additional custom shirts.
Great place to get custom made shirts (both men and women). They have a tailor in house that will measure you up, select the fabric (great and large selection, different price points), go through your customization options (which include non standards such as contrast on your mandarin collar or thin highlight contrasts on your placket), and have the shirt ready within 10 business days (with follow up fittings if necessary). In my experience with other custom shirt companies, Bombay Shirt company is probably the best.
Bombay Shirt Company has become my go to for custom shirts. Not only do they offer premium service but, the staff is lovely. I recommend this experience to everyone. Lastly, the price range offers options for all. Thank Me Later !
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