1556165982
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZcjkyWXd3RRAB!2m1!1s0x0:0x6239ce909a5336f8!3m1!1s2@1:CIHM0ogKEICAgICYr92YwwE%7CCgwI3uqE5gUQ6L6HugE%7C?hl=en-US
Presley Adams
google
https://www.google.com/maps/place/?q=place_id:ChIJ1cTwwEsVkFQR-DZTmpDOOWI
Hi Presley, Thanks for coming to 2120 with your colleagues from the upscale hotel that you work for in downtown Seattle! We've met some of them previously, and they are a lovely group of people. We're very happy to hear that you enjoyed the food, drinks, and environment, and also happy to have heard from other members of your party who enjoyed themselves as well. We are disappointed, though, to hear that you felt that our check splitting policy trumped everything else, and, in your expert, and influential, opinion, made our restaurant a poor fit for happy hour groups. As it so happens, we are fortunate enough to get many large groups daily for both happy hour, and our other services, and we very rarely receive complaints about our check splitting policy, nor guests saying that we are not a good fit for happy hour groups (or any groups, for that matter). I'd also like to correct your statement that we do not split checks for large groups. This is actually an incorrect statement. We do, in fact, split checks for large groups, when asked to do so by our guests. Our method of doing so, though, differs from what you, and your group, were hoping to do, but is definitely not an uncommon practice in the restaurant industry. What we offer to our guests is to split large checks amongst several credit cards, and into specified amounts (i.e. a certain % of the check per card, or a specified $ amount per card). There is an insightful, and useful, article posted on Opentable's website, titled "Check Splitting Etiquette: The Art of Painlessly Dividing the Bill #hackdining"(https://blog.opentable.com/2016/check-splitting-etiquette-the-art-of-painlessly-dividing-the-bill/). I would suggest that you have a read, and perhaps utilize some of the tips during your next group outing with people that, as you put it, servers should not assume are friendly and decent enough to make sure the cost is split evenly. Kind regards, Milan
1556915815
1
This place is not a good fit for happy hour with groups. I work at an upscale hotel Dowtown and have a favorable amount of influence on recommendations for our guests. A group of my coworkers and I decided to try 2120. There was about 10 or so of us in a large booth by the bar, it was a very nice environment, good food, nice drinks but the service was the issue. The servers do not split checks for groups, which lead to chaos and almost an hour wasted splitting up the large tab. As my coworkers paid, they left and being the last one to leave, I was stuck with a larger portion of the bill than I should have been. When I asked the sever why they dont split checks, they told me it was because they wouldnt have enough time to service other tables. This is a staffing issue, not a responsibility that should be placed on the customers. They also made a comment that I should be upset with my friends for not paying evenly. It is impractical for the servers to assume that everyone dining together is friendly and decent enough to make sure the cost is split evenly. I've gone to many happy hours in downtown Seattle and no other place has refused to split a tab for a large group. My word of advice is to skip this place and try something more efficient, you won't miss a thing.