With the greatest respect we can find no record of dealing with you. Could you be confusing us with the Carpetmart stores in America?
1471860312
1
I have shopped here four times previously, but very arrogant attitude and uncompetitive price means that I will not be using them this time or returning as a customer. Very well played, gentleman. Hard sell, rude and incompetent staff and management and unpleasant product. Avoid.
Mr Turner was offered our 'Gold Service' which includes clean up and disposal but he declined, so this comment is not a fair reflection.
1509097226
1
shocking service. Installation clear up not existent. Installed carpet and just left a huge mess for us to clean up. Not impressed and WOULD NOT RECOMMEND To add to this.. I should not have to pay extra for you to clean up..you removed the old carpet but left a huge mess..3 years later and we have nails coming up through the underlay and carpet has been dislodged from every door frame. It was a terribly fitted job, the worst I have experienced..we are now looking to replace at some stage and I would never consider Carpetmart..I expect a carpet to last longer than 3 years!
We are sorry that you had a bad experience but we are somewhat puzzled as we do not have a member of staff named Dale and you left a one star review for two of our branches at the same time and we do not know which one you were in. I see that out of the 19 reviews that you have posted that 13 of them are one star, you must be very unlucky when it comes to service.
1541778379
1
spoke to a very rude gentleman called Dale. He was clearly in a hurry and gave me no time of day. Was frankly rude when I spoke to him so I took my business elsewhere
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