Hello Krista! Thank you for taking the time to leave us a review and we appreciate this feedback! We look forward to shopping with you again to get the right customer experience !
1637790341
3
I love the products that Downeast sells, but the customer service is hit and miss.
Hi Me Me! Thank you for sharing this feedback. We apologize that we did not meet your expectation, nor should you feel not taken care of. We will review your experience and feedback with store management to ensure our guests experience a positive shopping experience. We hope that we can serve you better next time you shop with us! If you have any other comments or feedback, please email us at [email protected]
1640798742
1
I found a king bed frame I liked online and wanted to go see it in person. Granted I had just finished deep cleaning my house so I looked a little disheveled but went anyways because I was really interested in it. I walked in and there wasn't one person in the store except 2 employees sitting behind a counter. Both of the employees looked up and then continued chatting and didn't acknowledge me. I walked around and not a word from anyone. I made my way around and realized I wasn't going to get any help because I didn't look like I had money and left. When I left they looked up didn't say a word and went back to chatting. Guess if your going to come here you better look like you have money or they will ignore you.
Hey Wendy! Thank you for taking the time to leave us a 5-Star review! We are so grateful for guests like you! We are happy to hear that Riley from our Spanish Fork team went Above and Beyond to help you! We would not want it any other way! If you have any questions or need customer support, please email us at [email protected]. Best, Downeast Home & Clothing
1622219785
5
Riley at Downeast Home its amazing! He went above and beyond to help me with pricing information, detailed delivery information and product knowledge. I really appreciated the above and beyond customer service! I will definitely keep shopping here!
Goldielocks! Thank you for taking the time to leave us a review and providing this feedback. If you have any additional feedback please, feel free to reach out to our customer service team at [email protected]. We look forward to shopping with you again!
1647970660
4
Staff was super nice and helpful. I bought a swimming suit top and bottoms, some hair clips and pants. I haven't gotten to wear the suit yet other than trying on but I loved it on. I wore the pants, they are a silky material, and they seemed like they were falling apart. Multiple strings were coming undone and it had a few runs in them like tights get. The hair clips were good too. Overall good but disappointed about the pants.
Nancy! Thank you for taking the time to leave us your feedback! Your opinion matters to us! We are sorry to hear of your disappointment with our new line! We release new product monthly, and we would love to see you back again to check out our newest line! If you have any questions or need customer support, please email us at [email protected]. Best, Downeast Home & Clothing
1622648474
3
The people are great, but the new color scheme theyve got going: black, more black, brown, more brown, is awful. They are loosing me and Im sure many loyal costumers.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.