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SiEnviro
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SiEnviro reviews
Information about SiEnviro
1,43
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwLVlTdG9BRRAB!2m1!1s0x0:0xc4d5c9e11efc621a!3m1!1s2@1:CIHM0ogKEICAgID0-YStoAE%7CCgwI89en7gUQwOCPkAE%7C?hl=en-US
Yaneth M
google
https://www.google.com/maps/place/?q=place_id:ChIJd5QLWrcdQYYRGmL8HuHJ1cQ
Hello, I apologize for the negative customer experience you've had. We will need to access your account in order to provide an explanation of any billing processes. Please contact us at [email protected] or 1-877-382-7414 to resolve any concerns. If you feel the Customer Care Agent or any staff member is not providing good service, please request to speak to a member of management. Thank you
1573565520
1
My water bill for the month of November was so high, in 14 years my water bill has never been more than $100. This time was $220. When I called they just told me that used a lot of water, 43 thousands of gallons in one month, impossible. I added the total gallons from the bill of January through October and the total was 41 thousands. They were rude, not willing to help me. I have no leaks and the meter is perfectly working. Can someone please advice me on what I need to do. Where can I complaint because I know that it has been a mistake. I asked to talk to a manager, and there is no one available. Thank you.
1613421656
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5cDlubmZnEAE!2m1!1s0x0:0xc4d5c9e11efc621a!3m1!1s2@1:CIHM0ogKEICAgICyp9nnfg%7CCgwI2LirgQYQsM2L6QI%7C?hl=en-US
laura thompson
google
https://www.google.com/maps/place/?q=place_id:ChIJd5QLWrcdQYYRGmL8HuHJ1cQ
Due to the devastating ice storm which is still moving throughout Texas resulting in millions of people to be without power and/ or water utilities, we have been working with very limited means to get services restored. While we cannot offer any estimated times of completion, we assure you that crews are working day and night to get services restored. We apologies for the inconvenience.
1613576169
1
Without water for hours and cannot get through to report it..this company is ridiculous..unfortunately in Heritage Park area of Friendswood its the only option for water service available....
1627926942
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhOFlxZGpnRRAB!2m1!1s0x0:0xc4d5c9e11efc621a!3m1!1s2@1:CIHM0ogKEICAgICa8YqdjgE%7CCgwInuOgiAYQ-OWB6gE%7C?hl=en-US
Albert H. Roberts
google
https://www.google.com/maps/place/?q=place_id:ChIJd5QLWrcdQYYRGmL8HuHJ1cQ
5
Nice, and the people were great!!!
1646194828
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXbWVxU1p3EAE!2m1!1s0x0:0xc4d5c9e11efc621a!3m1!1s2@1:CIHM0ogKEICAgICWmeqSZw%7CCgwIjOH7kAYQ8O__gwE%7C?hl=en-US
Yolanda Malone
google
https://www.google.com/maps/place/?q=place_id:ChIJd5QLWrcdQYYRGmL8HuHJ1cQ
5
I called SI Environmental and spoke to Karen today in regards to getting my water turned on. The company turned my water off today due to them not knowing that I was the new owner of a home I purchased in December 2021. The account was still in the previous owner's name. However, Karen did her best to make sure I emailed the proper information to the billing company but unfortunately, the billing department had closed. Karen was patient, attentive and instructed me on what to do to get water turned on the next day. Thank God for employees who have compassion for people in need.
1570717114
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMweTkyWnBBRRAB!2m1!1s0x0:0xc4d5c9e11efc621a!3m1!1s2@1:CIHM0ogKEICAgIC0y92ZpAE%7CCgwIuvv87AUQoJzZswE%7C?hl=en-US
Stephanie Bultman
google
https://www.google.com/maps/place/?q=place_id:ChIJd5QLWrcdQYYRGmL8HuHJ1cQ
Stephanie Bultman, While we would welcome the opportunity to resolve any applicable issues, more information would be needed to access your account. We are confident we could provide an explanation of any processes, charges etc. Please contact us at [email protected] or 1-877-382-7414 to resolve any concerns. If you feel the Customer Care Agent or any staff member is not providing good service, simply request to speak to a member of management. Thank you
1570730980
1
Ive never had to deal with a more Ill managed company. Charged for 30k gallons a month for 3 months after moving in. Family of 4, no leaks, no toilets running, small front and back yard, no pool. There is NO WAY we could have used that much. Finally had the good sense to keep calling and harking about my situation and Ive talked with multiple different people from multiple different departments no one was sympathetic or really cared that they over charged. Bottom line, Im pretty sure they were over charging me just because they wanted to or overcharging me to make up for undercharging a previous user. Anyways, MAGICALLY since Ive started complaining, my bill is down 2/3 of what it was. This company is a group of ill managed , or good depending on how you look at it, thieves! Let me remind whomever looks at this comment that overcharging for utilities is a crime! Ill be bringing this to the attention of local government, rest assured.
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