I had used this company for the past 4 years and was pleased with the service. Nevertheless, I have encountered an issue that was not handled properly. In early August I placed a $260 t-shirt order for completion by August 25th & paid a 50% deposit. No communication from the company by August 25th. I made contact Sept. 1st and was told that the order was not completed because they did not have the t-shirt sizes. Sizes were submitted with the order. Normal procedure is to contact the customer for related issues. Company did not contact me after I placed the order. Company basically had a nonchalant attitude about not having my order. They originally offered $13 discount off the order balance if I chose to keep the order that they did not have ready. An unbelievable experience.
I had to use this place last minute for tshirts for my daughter's memorial. They did an exceptional job. They communicated well, they got the order correct, they got the design correct, and the price was perfect. I will definitely be using them again in the near future.
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