Brian, We pride ourselves on our attentiveness and incredible customer service. Thank you for making us aware of our phone service difficulties. We are looking into this right away to get this fixed! With that said, we absolutely are standing by ready to help you ASAP! Please email us direct at [email protected] or call Mickey direct at 954-815-0332.
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Im not sure when first impressions became less important. With all of the craziness going on in the world these days, one of the few things that a company still maintains 100% control and ownership of is customer service. I was looking for a T-shirt printing company for a rush order on some shirts. I placed three calls to wizard creations this morning and got bounced around their phone system each time. I even selected an option for rush orders, which led me to a voicemail box that was not able to take messages. Maybe theyre just that busy that new customers or opportunities arent important. Just an observation.
I have been a happy client if Wizard Creations for several years. They do a great job on my branded merchandiss and full color printing needs. I highly recommend them.
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