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Cosmopolitan Eyecare
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Cosmopolitan Eyecare reviews
Information about Cosmopolitan Eyecare
4,77
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2bWR5NVpREAE!2m1!1s0x0:0x24542f3f5250765a!3m1!1s2@1:CIHM0ogKEICAgID6mdy5ZQ%7CCgwIlNvrigYQ4M2LiQE%7C?hl=en-US
Raquel M. Gerardo
google
https://www.google.com/maps/place/?q=place_id:ChIJkWHBmv9YwokRWnZQUj8vVCQ
We appreciate you bringing your concerns to our attention. Our customer experience is very important to us, and we regret that your visit at Cosmopolitan Eyecare did not live up to expectations. We put our best efforts into accommodating our late patients under most circumstances. However, as we are a full scope Optometry practice, there will be times where our emergency visits exceed expected times and can cause small wait times. During these moments, we work to communicate with our waiting patients every step of the way. We apologize that this had a negative effect on your experience with us. We genuinely regret that you did not leave our business on a positive note. If you would like to speak with someone further about this experience, please email us at [email protected] with your contact details. To protect your privacy, we cannot discuss any health information online.
1633455033
2
Some of the team is efficient and very nice, the remainder is very blah. I made an appointment, arrived on time and they had me waiting for more than 20 minutes Additionally, I filled out the e-forms ahead of time and they did not have them. I had to refill them and still had to wait the extra 30 min. When I inquired as to how much longer, look at the time and my appt, etc....I was told, I was next and they were waiting for space. I got up, left. Received a call about 5 min after asking if I wanted to reschedule. Um, no thanks! I eventually ended up at Grand Central Optical where I was treated upon arrival, all was paperwork was ready and all went without a hitch, quick and personalized service.
1632504111
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2NHN5OXRRRRAB!2m1!1s0x0:0x24542f3f5250765a!3m1!1s2@1:CIHM0ogKEICAgID64sy9tQE%7CCgsIr5K4igYQqObgFA%7C?hl=en-US
Kim S.
google
https://www.google.com/maps/place/?q=place_id:ChIJkWHBmv9YwokRWnZQUj8vVCQ
Thank you for taking the time to share your concerns with us. Our staff strives to provide all of our patients with top-quality care. It's discouraging to hear that you are dissatisfied with your visit. We do not overschedule our appointments as we look to provide the best care possible for our patients. While we try to efficiently accommodate to all our patients at a timely manner, we are a full scope Doctor's office that experience medical emergencies beyond our control. This may cause unexpected wait times and we appreciate your understanding and flexibility during those occasional moments. We deeply regret any inconvenience you've encountered. Thank you again for sharing these comments with us. If you would like to speak with someone further about this experience, please email us at [email protected] with your contact details. To protect your privacy, we cannot discuss any health information online.
1632543528
1
Absolutely ridiculous wait times. They overschedule appointments. Dont go unless you have a lot of time to spare waiting around.
1563627114
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVN0tYXzd3RRAB!2m1!1s0x0:0x24542f3f5250765a!3m1!1s2@1:CIHM0ogKEICAgICU7KX_7wE%7CCgwI6pzM6QUQ4ICI2AE%7C?hl=en-US
Allen Lester
google
https://www.google.com/maps/place/?q=place_id:ChIJkWHBmv9YwokRWnZQUj8vVCQ
5
Great professional eye care. I was from out of town and was lucky to find them.
1552953843
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvNmZqZ0lBEAE!2m1!1s0x0:0x24542f3f5250765a!3m1!1s2@1:CIHM0ogKEICAgIDo6fjgIA%7CCgwI8-PA5AUQqOfHsgI%7C?hl=en-US
Mark Hernandez
google
https://www.google.com/maps/place/?q=place_id:ChIJkWHBmv9YwokRWnZQUj8vVCQ
Hi, we appreciate you sharing your great experience with us. We strive to deliver the highest quality care and are delighted to hear that you're satisfied.
1555075339
4
Very good care but they are more expensive than other Lens Crafters.
1566748078
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVd2J1dWpBRRAB!2m1!1s0x0:0x24542f3f5250765a!3m1!1s2@1:CIHM0ogKEICAgIDUwbuujAE%7CCgwIrtuK6wUQwOa3_wE%7C?hl=en-US
A Google User
google
https://www.google.com/maps/place/?q=place_id:ChIJkWHBmv9YwokRWnZQUj8vVCQ
1
So bad (I wish I could post zero stars) such that I shall be writing a letter to LensCrafters and to AARP, which engendered my visit, outlining their poor service.
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