We're very sorry to hear about your service experience. We hold our mechanics and customer service to a very high standard and would like to figure out what went wrong here. Please reach out to our service manager Jerry Thabet (586) 412-9600 at your earliest convenience and we will get down to the bottom of this. Again, we apologize for your poor service experience and hope to hear from you soon.
1611252531
1
BAD SERVICE , VERY UNEXPERINCE MECHANIC WORK IN THIS DEALER .BAD BAD BAD BAD BAD
Single? Female? Dont know a darn thing about cars? Afraid to get ripped off? WELL GO TO KAYLA in service AND KELLY their mechanic AT THIS HONDA DEALERSHIP! They take care of you beyond the call of duty! They TRULEY look out for you and make you feel so comfortable about whats going on with your car, what actually needs fixing and what to look out for in the future-they make you feel empowered, not just following whatever a service person says needs to be done and walking away bewildered. They explain things so well and really give you choices and educate you about your car and make you feel very comfortable and informed. Ive been to many dealerships around the country and I just wish they would all treat customers like they treated me! All I can say is THANK YOU KAYLA & KELLY-see you next year! What a team!
Thank you for the perfect 10, Andy! Welcome to the Friendly Family.
1633014400
5
Want to specifically call out George Jablonski in new car sales for the GREAT job he did helping me. Very professional, answered my questions honestly, and just did a great job of keeping me updated as getting the vehicle went on. George is exactly NOT the typical sleazy car salesman who lies and says whatever you want to hear. And also Jim Anton in the finance department also got me processed quickly and again with no pressure or BS. A great dealership that I would give a perfect 10!
They did not accept any coupon or discount from any clubs members as clubs members advertised
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