Hello Mr Jean Olivier, I hope we resolved your issue in the store. Your frame was free as explained to you. We were advised to call the police because the other patients in the clinic felt unsafe. Regardless, we apologize for any misunderstanding and inconvenience. We really do hope to see you back. Be safe and have a great weekend.
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1
I went there and ordered some glasses.My insurance will pay 350.00 the frame they showed me they told are 375.00.When I went to pick them up I didn't show the receipt and told them I want to purchase a pair of glasses they showed the same one and told me 200.00 dollars when I pulled the receipt and asked them why they overcharged me an employee there called the police on me.I didn't make any threats either was verbally abusive. Tom was disrespectful and rude. I won't refer anyone to them...
The doctor was very knowledge and helpful. He was patient with me and helped me select the right frames and explained what was wrong with my eyes. This will be my go to place to get glasses for me and my family.
Thank you Jafrin. We will tell our staff what a great job they did.
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5
My husband and I started going here for a year now since the beginning of pendamic. We love this place. Dr. Fong has been very professional & caring. I am very blind so he takes his time finding the right perscription. Recommend him highly.
I recently got my eyes examined and a new pair of glasses here. The entire staff was so helpful throughout the process. I was a little worried about getting the exam and trying on glasses because of the pandemic but I was very reassured by how clean and well sanitized everything was.
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