Brought my BMW to these guys after getting the run around from the BMW about my extended warranty. I was initially a bit hesitant but that quickly went away when I arrived and saw that they had all types of other BMW's on the lot. I've driven past the road they are located on 10,000 times and never noticed the shop was there! I was quickly greeted as I walked in and the guy knew exactly what o was there for because he spoke to my wife the day before, over the phone. Guys replaced my water pump and thermostat in a day, along with a warranty! The BMW dealer told me they weren't sure when they'd be able to get it replaced. These guys have earned my business without a doubt!
Great place for your custom automotive needs on your German manufactured sports car. Customer service with Emily is five stars as she's communicative, professional and kind. I didn't meet any of the mechanics but I think the main man Ben is the one who specializes heavily at this shop and from what I read and seen he knows his stuff and does quality work. Had quite a bit of work done here and it's exceeded my expectations. M4 and M3 owners get your pinned crank hub done before it's to late. Spending the 4 grand for peace of mind is better then shelling out for a new engine if it fails. I'll end this stating that my car went in sounding like a dying zebra with COPD and came out sounding like a fire breathing dragon so I'm beyond happy and excited to feel the power of this monster super car.
Great service and fair pricing. Convenient, fast and friendly. Added a BimmerTech wireless phone charger. Unit was ordered for me, received in less than a week, appointment made in two days and unit installed in 2 hours. Looks and works great. Very happy to have found my new go to shop.
This review is LONG overdue. I have been taking my M6 to Auto Envy since I moved back here to Hampton Roads earlier this year. Just for some background, I've been driving and modifying cars for quite a long time now, to include lexus, audi, and bmw, as well as several motorcycles. I say that to let you know my background dealing with NON dealerships and dealerships is extensive. I've taken it to them for routine things like an oil change and spark plugs, as well as helping me troubleshoot an electrical issue that ended up being the alternator. They also helped me with a warranty issue with some dealership work. They are always timely, have good communication, and have VERY reasonable rates. I'm very happy to continue to take my car to them for any needs that arise, and highly recommend them to anyone else looking for a great shop.
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