Wow, the review posted a few years ago must have been written by someone who works there. The company offers cookie cutter designs that are quickly churned out. The one framer they had for two years is gone, obviously for pay issues. The owner or the company is consistently posting ads on Craigslist because of the excessive turnover. Basically, he wants an individual to have tons of graphics experience but wants to pay $8.25 an hour ... the same rate of pay that someone working at McDonald's after a year would make.
Good Morning Anthony, The first thing I would like to address is your comment regarding discrimination. I can unequivocally guarantee that there was no form of discrimination in the conversation you had with our associate, or in how we priced our products. I am sorry that you feel like you had a less than positive experience in the two visits you made to the shop to work with Stephanie on your project. We would love the opportunity to sit down with you and discuss what we could have done to be better for you as our customer. Were always looking to improve! If you would like to chat, please feel free to give us a call at the shop and ask for Jamie. At your service, Josh and Jamie Smith (Owners)
1466089573
1
Stephanie is the most disorganized, unqualified representative of a business I have ever encountered. No professionalism or support to want my business. Maybe it's discrimination towards me. Almost every product offered in this store that is offered at the Ft Lee is at least $20-$40 higher with an additional .20 per letter on what you want on the plate. RIDICULOUS. I do not recommend this over priced, unprofessional business to anybody and especially to my fellow service members which is probably a majority of there business.
Thank you Mr. Smith! We look forward to working with you again!
1466504421
5
The employees at the Award Shop are talented and professional and they know how to deal with the public. I feel comfortable recommending them and I will be using their services again, very soon!
This place is terrible. The turn around on products is way too long. They lost part of the items that went to my plaque and claimed to never have received the picture I emailed while I stood there. Way over priced for the most basic of plaques, youre forced to pay in advanced and there was no real resolution to losing my stuff. Take the time to research and find a better place. Id give them zero if I could. Im super disappointed and dont have enough time to get something else made.
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