This doesn't sound like our team at all. Someone will be reaching out to discuss your situation. Thank you for the feedback.
1634946938
1
I had emt come out to remove solar panels, replace the roof and reinstall the panels. They changed the prices several times, didn't replace the skylight ,as the salesman said they would. Forgot to hook up the old skylight , so they had to come back and never installed flashing on another part of the replacement job. Update: I received feedback from this company that said someone would reach out to remedy the issue with the flashing and still have heard nothing back.
very sorry to hear about this experience Sean. Can you please send me an email at [email protected] so that I can look up your account info correctly? I believe you are confused with a different company because I havent found your info in our system. I also couldnt find a response from anyone named Sean Gotti in our Quality Assurance text message which is sent out immediately after each appointment that we scheduled. Again, please email me asap so we can clear things up. UPDATE 9/28: We still have not heard back from Sean regarding this review
1661946724
1
Booked an appointment for noon and get a text after I texted them if they were still coming. They say, "we are too busy to respond to you" so don't even waste your time they won't respond
We had our roof done and will get solar next week. Our roof looks beautiful. So far, I've worked with Stacy Evans, the sales rep who did over and above what I expected to make sure my needs were met.
So, i had another solar company install their system on my house. Install is complete all but switching my outside meter. Now having problems getting a return phone call from the company. I had made a post on a random solar ad on fb about my troubles. Well Matt Cassidy from EMT Renewables reached out to and offered his help. He was very knowledgeable and more than happy to help me resolve my issue. Makes me wish i had had found them instead of my current company. This is def a company that is all for the customer and not their wallet. He was willing to help me even tho it was doing nothing for his company. I would definitely recommend EMT Renewables to anyone looking for a great company who looks out for people. Thank you Matt Cassidy for your selfless help!
Very sorry that our proposal wasn't in line with what you expected. Please consider responding to our multiple calls/texts to rectify your concerns. Thank you.
1664374118
3
Make sure you read and understand the contract. Get a second and third quote before making a commitment.
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