Paid my money and had a hard time scheduling my visit, called them and told them I wanted to reschedule, they text me and told me to be ready in a couple hours, logged on and waited and waited, finally logged off to pick up my grand kids, logged back on and waited and waited, they removed me from the waiting room, logged back on and played the waiting game again, all the while seeing that my Dr was available, so I had to message them afterwards you reschedule and no reply
Run as far away from this place as possible. Nothing but money stealers. Once they get your money they disconnect you and there is no way to contact them. Been trying and leaving messages for over a week now. At least 10 messages left with no reply. They basically just stole my money. This place is a joke!!! Run far far away
Found them to be the cheapest service. $25 to process account and get a virtual doctor visit. Paid extra $25 to have them send the application to OMMA for me. Smooth process, they took around four business days to be completely finished with me. Most of the bad reviewers dont understand a couple of things that are clearly stated on their website: (1) Text only. Do not call them. You text them. Give them time because (2) they are extremely busy, since they are the cheapest, everyone is swamping this small business with few doctors for their MMJ approvals, so they are trying their best, and they will take care of you in the order which they receive your payment and ticket, so be patient! Everyone expects people to jump for them right away, not realizing that they are not the only customer, and this isnt a big, fully staffed company, its a humble local business. No wonder some of the staff seem exasperated, because they are working hard, and impatient people are being rude and pressing them too much! I showed respect and only texted them, and they were more than friendly and willing to be helpful, even if I didnt wait a full two days after paying to ask them what was going on. When you do more for less, you get hounded by customers, please understand this!
I went through them to help with all my documents and doctor appt and review for my med card. Quick, seamless. My document uploader, Rebecca I think it was, made the whole process fast and easy and thorough. I was all done in lees than 2 hours, including time sending all necessary info. Low price, great customer service!!! You dont pay a penny if you get denied, if that happens, they will fix it and get you approved! Totally recommend using them.
Its been 3 months maybe longer and still nothing and I get in contact with someone and now theyre trying to say I need to pay everything again
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