Good morning Mr. Bro. I apologize if we haven't been able to get back to you - we had a network issue that took down our phones yesterday. As we slowly get everything back online, we have spent the morning contacting every customer who left us a message, and I certainly hope you are among those in our que. If you didn't leave a message, please send over your contact information and we will be in touch as soon as possible. I checked our e-mails and could not find anyone who had not already been responded to, so please make sure to check your junkmail folder just in case. Thank you! Update 5/10/2022: Please let us know who you are - We have been going through all our contact points. All phone calls have been responded to, all e-mails have been responded to. E-mail us at [email protected], or call us at (505)344-9939.
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Not helpful at all... don't return phone calls or emails. Update: Still no contact, as their response is a lie. Their emails never went to junk before, still hasn't, and why all of a sudden would it... even more sad for this company, is they'll take the time to respond to this; but, not for a customer, that they have my email, cell, and another coworkers info. Took my bulk order business elsewhere already. Sad, pathetic business.
Our business works with Rowan for every apparel order, and for good reason. We have had outstanding experiences with every employee at Rowan Apparel, but we primarily work with Derek Kinabrew who goes above and beyond for us. Derek provides us with tip top, timely and friendly customer service every time. In addition, Rowan Apparel works directly with Embroidery Plus, and can accomplish any logo/design needs you have. We have a complex, colorful, and detailed logo. Prior to finding Embroidery Plus, we used other embroidery services in town...no one can touch the design and embroidery skills that they have! We are forever customers. Thank you Rowan Apparel!
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