Hi Greg, thank you for taking the time to write us. Some home projects do have a moment of 'sticker shock' when you are getting estimates, no way around it. However, we take great pride in the work that we do. We don't cut corners to "make it work" or pull a fast one on the home inspector to come in with the lowest bid. I don't know if we can help or not on your project, but we provided a ballpark estimate on the scope you described - plumbing, heating, electrical, carpentry, finishing, etc. If you want to share a little more about your questions you have, I'm happy to talk further. We're not the least expensive group around, but that's not our goal. We want happy customers at the end of a project and years later as well.
1615857615
1
60 THOUSAND dollars to finish an existing space above a garage and add a basic bathroom? Craziness
We apologize that our design consultant said this to you and that you had this negative experience. What they said was not correct, nor was it acceptable. We would be more than happy to provide you with a free quote for this job. One of our owners would like the opportunity to speak with you directly and come by for a free consultation. If that works for you, please give us a call at 860-829-8587.
1563800031
2
We had someone over today for a free quote. We were looking at just getting carpet installed. I was expecting measurements to be taken and an idea for pricing. The consultant was on time and friendly, however, he took one second to look at the basement and then immediately said that BBB's prices were going to be high and that I should look at Loews, Home Depot, and Empire for carpet and installation. I was baffled and then he moved the conversation towards our cats. He was out of the house within 5 minutes and I didn't even get a quote, instead was told to look at other's prices. Very disappointed.
It was our pleasure to help you make this space for you and your family. We appreciate the kind words and look forward to helping you with the next project.
1665408132
5
I had a great experience with BBB finishing our basement. They worked with us to maximize the space, without going over our budget. The project started in a timely manner, stayed on schedule and ended up completing ahead of schedule. The workers were professional and efficient. Project managers were courteous and addressed any questions or concerns we had. The best thing about BBB is that they are a one stop shop. They bring all the materials, they have all the workers that specialize each step of the way, and keep you up to date on the schedule with a calendar. I already recommended BBB to a friend who will be using them as well. I would use them again when I need another project done in my home.
Hi Katrina, I am sorry you had those feelings but hope that you enjoy the beautiful basement. Thank you, Kaitlyn Office manager
1524751306
1
Horrible experience. They promised a lot of things but didn't follow through. Was almost never on time. Kept not following instructions. Gave us wrong dimensions when we needed to buy a bar. Even called my mom difficult because things were not getting done. After all the nonsense the basement is done and nice but the experience with them was probably the worst we've experienced especially at the amount it costed.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.