My experience was the worst ever..Salesman very unprofessional, unprepared and was very manipulative..Communication was terrible and I was very disappointed in the entire overall experience..I wouldn't recommend this dealership to anyone whatsoever..Seems to me like they did not have a clue on how to close a deal..Salesman took me to a bank and dropped me off and told me nothing except they're expecting you and they hadn't heard of the dealership at all..Once I went in the bank they told me not to buy the vehicle because no one would finance me on a vehicle with that amount of miles on it..
Mr. Ramirez, foremost I would like to offer my sincere apology regarding your experience with us. As our priority is customer satisfaction. Our department did reach out to you when you first encounter mechanical problems. We offered to have our mechanics take a look at it and help correct the issue. I apologize that your decision to take the vehicle elsewhere caused you thousands of dollars and caused you and your family unnecessary inconvenience. Once again we apologize. Thank you
1596051351
1
I highly would not recommend this place do not purchased A vehicle from this place waste of time and money I purchased a vehicle from this please for my family within the first week of having my vehicle multiple problems and issues started occurring with the Engine spent several thousands to fix the issue also reached out to them about the issue but They never seemed like they carried and never called me back a horrible experience overall !!!!
Hi Daniel we appreciate your positive feedback and we were glad to be able to assist you in purchasing your vehicle!
1655324600
5
Love this place, great customer service and went above and beyond to get me into a car! Super friendly people and family, had the most best experience being a first time buyer. They dont pressure you made me feel so comfortable!
Car masters sales great use cars they keep the respects in keeping there word with great prices with the utmost respects to you and the family at car master thanx again
I seen my cars ad & called. I spoke to the mngmt wife. She totally sold that car to me. She was informed about the car. Told me everything I needed to know. We took it for a test drive & it ran great sounded sweet. Put a huge down payment on the car & drove it home. (Pd it off the next WK. before all started) This is where it goes bad. Figured out my seat was broke. No problem said they fix it. Have had the car 3 wks & the ck engine lite came on. They said they warranty for 30 days. I've driven back down twice & now I'm stuck w my car & broken seat & best of all. Catalytic converter. Yes indeed. I have to repair. So u can believe the wife but NOT the salesman. I'm still having issues w trying to get my car fixed under THEIR WARRANTY.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.