Clients of DLA Editors & Proofers know the personal pride we take in every project and our reputation for delivering exceptional quality and client satisfaction, attested to by our excellent record with the Better Business Bureau. Many of the issues you have written about in this review differ from our notes on your account. Clearly there has been some miscommunication, which we would love to clear up as soon as possible. Feedback is greatly appreciated, as it helps us improve our process, and we would love to discuss and resolve the issues you have described here. Please contact us at 877-454-4957 when you have time. We look forward hopefully to hearing from you soon.
1378396058
2
I don't think I've ever written a bad review for anything in my life, but this was quite possibly the worst experience I've had with a company. Long story short: they explicitly confirmed they would complete a job, did not complete it, and then asked for more money to do so. Stay away, far away.
Hello Ankur. Thank you for providing this feedback. We have checked in our database but are unable to find a project under your name. Would you email us at [email protected] with the project ID so we can look into this further for you? As for the PS Proofread & Polish, yes, you are correct on both of your points. As stated in the description of this service on our website, which you can find at http://www.dlaeditors.com/for_applicants/personal_statements.html#ps_proofread_and_polish, "PS Proofread & Polish does not include in-depth editing nor feedback on your personal statement." We would have happily provided you feedback had one of the services that include providing feedback, which are PS Revision & Critique or PS Consultation, been chosen. On the second point, yes, the PS Proofread & Polish service does include correcting and improving, among other items, superfluous text. This means removing extraneous text from the personal statement. Of course, we make all our recommendations using Track Changes, so if there is any text we mark for removal that you prefer to keep, you are free to do so.
1505313491
1
SHAME SHAME The most disgusting review ever. They just want to pull money, they had no true intent of providing feedback, I had opted for their proof reading and polishing service, they just deleted half of my personal statement, did not add any value and changed the meaning of some of my content, that it started becoming illogical. More than the money, the worst is i wasted a day as i am close to my deadline. PLEASE PLEASE DONOT USE THEIR SERVICES DISGUSTING they CHEATED me of my time and money
Thank you for sharing your feedback with us. We do our best to work efficiently and effectively in order to provide all our clients with timely, high-quality editing. If there was an editor in particular who delivered exceptional service to you, please let us know by emailing [email protected]. Thank you again, and have a great day!
1378396656
5
I have always found the service to deliver the results on time and in a very professional manner. The editing has been great and saves me time. Would highly recommend
It was a little bit expensive, but in the end, my personal statement was excellent FOR MY RESIDENCY PROGRAM APPLICATION. For sure sometimes we think that some information is essential to put in our PS, but they arent! They can help you tutoring the best way to organize your professional and life background at the best-summarized way. I can say: THANK YOU FOR HELPING ME! I HAVE MATCH!!
Thank you for posting your positive review of our services. We take pride in the personal approach we take to each document. If you ever have any questions about corrections we have suggested (or not suggested), please let us know and we will be happy to answer them for you.
1378396372
3
I was happy with their timeliness - but I think they can give a little more for the buck , meaning not lower their rates but do a little bit more extensive editing than the one provided, but overall they were fast, professional but their improvement a little too succinct than what i was hoping for - but i would recommend them to anyone
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.