This post should be under BJ's Restaurant not BJ's Custom Creations.
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Called in yesterday at 350 for 630p call ahead seating. Arriving at 630 cant find our call ahead said they push us through. After 30 min additional waiting we decided to go to outback . We even called in to speak to a manager ended up talking to Kelly took our info and never called us back smh
Poor customer response when their company screwed up our order...We have a verbal order and they changed all of our sizes to youth!!! Being the owner of an extremely large sports company - this is very disheartening - they wanted us to BUY their product again instead of letting us return them and they fix them with what we verbally ordered! HIGHLY DISAPPOINTED!
Mindy in Customer Service was excellent! She was patient with all of my questions as I worked to create a large order with a variety of styles, colors, and sizes. Highly recommend this local company!
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