My first order was printed in the wrong color. They reprinted the order. My second order was again printed in the wrong color. They told me to keep it for a $200 credit or return it at my expense for a refund. I was told to find another printer, they won't correct their second mistake. Very unprofessional company.
Consolidated Labels are the best in the business. I will never consider another brand for my label needs purely due to the level of service I receive from Melinda and Jennifer.
Their art department made several mistakes in color, size, and more then blamed me for their mistakes when the files I sent them were all accurate. Gregg Step was supposed to be customer "service" but he seemed more like customer sabotage. I had to speak straight to the owner to get the issue resolved. They dont just blame you for their errors they actually make you pay for them too. An awful waste of time and money, and now im looking for a new label company. You might get lucky and not have any issues with consolidated label co but I wonder how many people had issues with them that didn't bother leave a review. It was an all around awful experience in pretty much every department.
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