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Landroversouthorlando
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Landroversouthorlando reviews
Information about Landroversouthorlando
4,33
73 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtdVlqRVJBEAE!2m1!1s0x0:0xfcce3235b9ad5538!3m1!1s2@1:CIHM0ogKEICAgIC-uYjERA%7CCgsIwbynmwYQ2O7AHA%7C?hl=en-US
Joe D
google
https://www.google.com/maps/place/?q=place_id:ChIJyWbe49d954gROFWtuTUyzvw
1
Very unprofessional workers. Don't recommend. They make you go play the run around game. If your unsatisfied with your purchase they don't care and basically tell you your S.O.L
1657478598
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXeWZUdzZBRRAB!2m1!1s0x0:0xfcce3235b9ad5538!3m1!1s2@1:CIHM0ogKEICAgIDWyfTw6AE%7CCgwIxruslgYQiK3fsAE%7C?hl=en-US
Michael McCaffrey
google
https://www.google.com/maps/place/?q=place_id:ChIJyWbe49d954gROFWtuTUyzvw
We appreciate you taking the time to leave this review but regret that you did not have a more positive experience with us at Land Rover South Orlando. Following the recent conversation that you had with our service manager, we look forward to your next visit and possibly restoring your confidence with our dealership. We'll look forward to seeing you then.
1654091456
1
Update - The service manager did call to offer me a free oil change if I removed my negative review. I think this is the reason there are so many positive reviews at this location when the opposite is true. I wouldn't call this out if it wasn't for the lack of communication during the whole experience. No one called to tell me when the part arrived, no one could figure out when my car would be finished, and I had zero assistance with the rental. it was only after I posted this review that I got a call from a service manager. -------------------- I was excited when Land Rover South Orlando opened since it is so close to our house. I expected a new location to have some hiccups at the start, but the problems keep getting worse for us. We took our 21 Range Rover sport into this location back in November. It needed an oxygen sensor which I was told would be in stock within two weeks or so. They were a little off; it took five months. No one called to alert us that it was in, I had to call each month to check if the part arrived. We brought the car in last week. Although we confirmed the loaner was available two days prior, we found out that wasnt the case. My wife had to wait 90 mins for a loaner and there was a lot of confusion. One service advisor told us the car was almost done and we didnt need a loaner, but that was also incorrect. As an added bonus, the car engine and inspection warnings kept alerting us that the car needs service which could be why the rental car shakes when you press the brakes. The two-day service is going on day 6 now. We dont have an ETA plus we have to pay insurance on this death trap of a loaner that we have so my bill keeps going up for a part that failed in our SUV when it was only 5 months old. Im still waiting for a callback.
1657981792
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPdF9EVWh3RRAB!2m1!1s0x0:0xfcce3235b9ad5538!3m1!1s2@1:CIHM0ogKEICAgIDOt_DUhwE%7CCgwI4JbLlgYQyJDHygM%7C?hl=en-US
Ed Fouche
google
https://www.google.com/maps/place/?q=place_id:ChIJyWbe49d954gROFWtuTUyzvw
Hello there! Thank you so much for your kind words about your experience here at Land Rover South Orlando. We try every day to satisfy our customers and its always nice to know when we succeed.
1658089482
5
Had a dead battery in my RR. They took me that afternoon and replaced with a new battery. Victor, my service manager was very professional, knowledgeable and courteous. Job Well Done.
1638890531
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHZy03QW5RRRAB!2m1!1s0x0:0xfcce3235b9ad5538!3m1!1s2@1:CIHM0ogKEICAgIDGg-7AnQE%7CCgsIo_i9jQYQ2PDGew%7C?hl=en-US
Kacy-Anne Waring
google
https://www.google.com/maps/place/?q=place_id:ChIJyWbe49d954gROFWtuTUyzvw
Kacy-anne Waring, thank you! We take our reviews seriously and are delighted to hear about your visit. At Land Rover South Orlando we are always striving to do better than your last visit.
1664564560
5
Great experience!! Ask for Rene Palacios when purchasing your next vehicle from here, he was the best in helping me purchase my Jaguar F-Pace. Everyone at the entire dealership is very friendly and helpful every time I go whether it be for maintenance or anything else. Highly recommend this dealership!
1667876883
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtMmN1b1pBEAE!2m1!1s0x0:0xfcce3235b9ad5538!3m1!1s2@1:CIHM0ogKEICAgIC-2cuoZA%7CCgwIk5CnmwYQwIOckAM%7C?hl=en-US
Chris Smiley
google
https://www.google.com/maps/place/?q=place_id:ChIJyWbe49d954gROFWtuTUyzvw
1
I heard theyre taking cars back, very unprofessional!
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