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Jaguarsantamonica
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Jaguarsantamonica reviews
Information about Jaguarsantamonica
4,20
295 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJMnB2amdnRRAB!2m1!1s0x0:0x78e185e4461f4d12!3m1!1s2@1:CIHM0ogKEICAgICI2pvjggE%7CCgsIpZuX3wUQoPT1FQ%7C?hl=en-US
Kevin J
google
https://www.google.com/maps/place/?q=place_id:ChIJkWU-r0a7woAREk0fRuSF4Xg
1
Beware of this dealership, I went there to buy a range rover, the bank approved me since I had a great credit, then they told me this is my first expensive come they needed 6 month bank statement, I have good income and I provided the bank statement but they said they still don't want to sell a car. I have leased 6-7 cars till now but it is the first time that Bank approves me but dealership doesn't. Be very careful dealing with these guys. Unprofessional sales person (Max) and a rude finance manager (Vivian)
1522203701
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBNm9PRi1RRRAB!2m1!1s0x0:0x78e185e4461f4d12!3m1!1s2@1:CIHM0ogKEICAgIDA6oOF-QE%7CCgsItfjr1QUQgIz7KQ%7C?hl=en-US
shahram salimitari
google
https://www.google.com/maps/place/?q=place_id:ChIJkWU-r0a7woAREk0fRuSF4Xg
1
Warning I am writing this to warn people about Land Rover dealership in Santa Monica (Hornburg). I love Range Rover they have the best SUVs and I have gone through a few Lange Rovers. My experience with this particular dealership has been disappointing . I went there to see if I can turn in my old Lang Rover that I had leased 3 years ago and a get a new one. The sales person who was very nice at the time checked my lease and said that he can transfer the lease and get me in a new car. I told him that I have one month on my old lease . He assured me that wouldnt be any problem. He mentioned that the only extra charges might be due to none wear and tear damages and he would not be able to promise anything in that regard. Last week I got a bill from the bank financing my old lease for 3000.00 . Half of that were for damages to the car which bank reduced to about 700.00. And about 1500 dollars for the last month lease. The bank representative was very surprised that the dealership didnt take care of that. I called the Hornburg, I was on hold for half an hour finally I was transferred to VIVIAN the sales manager. She was extremely unprofessional and she said that UV (our s ales person )was very through and she can not do any thing for us. I explained to her that I would of waited one month until my lease was completed and purchase a new one. It would defy the common sense for me to pay for 2 leases. I Inquired to talk to UV (our sales person) she said that he doesnt work there any more!!!!!! Asked to speak with the general manager and she became hostile and rude and hung up the phone. There are many Land Rover dealer ships in Los Angeles area that are professional and honest that you can by your cars from . Avoid these people they are dishonest and unprofessional .
1459962804
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnaFB6ZnhBRRAB!2m1!1s0x0:0x78e185e4461f4d12!3m1!1s2@1:CIHM0ogKEICAgICghPzfxAE%7CCgwItIeVuAUQwKebtgM%7C?hl=en-US
Stephan Kaden
google
https://www.google.com/maps/place/?q=place_id:ChIJkWU-r0a7woAREk0fRuSF4Xg
4
Pretty smooth overall. David was the rep and was clear and communicative. I did not like being pitched on a set of Tires I did not really need.
1502377982
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRcC12WkhREAE!2m1!1s0x0:0x78e185e4461f4d12!3m1!1s2@1:CIHM0ogKEICAgIDQp-vZHQ%7CCgwI_u-xzAUQgPbytgI%7C?hl=en-US
Mike Hurst
google
https://www.google.com/maps/place/?q=place_id:ChIJkWU-r0a7woAREk0fRuSF4Xg
5
Alex and Vlad were great to work with. I visited the shop multiple times and drove multiple cars each time. They were patient and ultimately we arrived at a strong deal. Highly recommend the dealership and working with Alex and Vlad.
1482428057
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRM0tEYVNREAE!2m1!1s0x0:0x78e185e4461f4d12!3m1!1s2@1:CIHM0ogKEICAgICQ3KDaSQ%7CCgwImZ3wwgUQgLqm0wM%7C?hl=en-US
David Lee
google
https://www.google.com/maps/place/?q=place_id:ChIJkWU-r0a7woAREk0fRuSF4Xg
Hi David, Your one-star review comes to a surprise to us. We reviewed your file and see that you gave us great survey feedback. We'd love the opportunity to speak with you in detail regarding your experience. Please feel free to reach out to us at [email protected] at your earliest convenience. Best Regards, Hornburg Santa Monica
1493428888
1
late reply or no respond from certain personnel after an inquiry or concern with service is not something I would call a great customer service...very disappointed.
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