Hello - we are glad to hear that you experience with Jeremy was great, but we are not happy to hear about the confusion on the price regarding the remote starter. I have passed along your message to our service department to address this situation and get it cleared up for you so you can have a definite price. If you would like, you can email me at [email protected] with your contact information so someone can contact you shortly. Thank you for taking the time to leave a review, we like to hear about your experience. Again, we are sorry for the confusion. Thank you, Shelbi Polidori. Customer Relations. LaFontaine Automotive Group.
1438009084
3
Dealt with Jeremy Kenny. He was very professional and not aggressive. However, I was disappointed with some price points. I wanted a remote start installed and was informed it was $495 PLUS labor. I went to another Subaru deal and they told me the price was a straight up $495 with NO labor charges.....The Subaru website did say cost was $459 and a disclaimer "retailer price may vary"...It didn't mention anything about labor to install it either..... More disappointing was the extremely low appraisal on my trade in. Another dealer offered me $1600 more.
Wisam: Please accept our sincere apology. We are sorry that you were not 100% satisfied with your experience at LaFontaine Subaru. I will personally pass your message along to the General Manager and have him contact Please let me know the best way to reach you. Once again: We apologize for any inconvenience we may have caused you.
1469462375
1
STAY AWAY!!! Terrible dealer, once you get in you notice something weird. In only half an hour, 3 different people started investigating my financial ability and checking my credit reports. They try to press you in a decent way at the beginning but once you do not give them what they want, you will see the other ugly face. No respect!
Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
1570574113
4
We almost worked a year with Lana to come to a conclusion on which subaru( crosstrek /forester/) to buy; finally Lana helped us to purchase the 2019 used crosstrek. We got the car today and thanks to Lana for helping us on our purchase
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to our General Sales Manager, Jorden Schultz, at [email protected] or 248-313-8084. We look forward to hearing from you.
1661604535
1
This place is a joke, marked a car up I was looking over 3k from what it was at just this morning, very sad company the markets slowly going down and these guys are ruining it to fill there pockets, uneducated salesmans that dont know what theyre doing I would never recommend this place to anyone unless you know an educated salesman youre working with and they know what theyre doing, this dealership is a straight scam
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