Thank you for sharing this review regarding your experience with us. Wed like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Chevrolet Buick GMC of Quincy Team
1658770018
1
I purchased a 2018 Chevrolet Tahoe. My experience starting out was great. One day after purchasing the vehicle I started having problems. Im 3 weeks in and the problem is not fixed and I keep getting the runaround. The finance manager Kim talked great before I purchased the vehicle. After the papers were signed he wanted nothing to do with me. Its sad and to think I referred someone else here bothers me. They fooled me but I will accept free water from this place. This place is a poor representation of how a business should be ran. I regret everyday purchasing a vehicle from here.
They were charging me a 600$ delivery fee when I had gone out of my way to pick the car up. Also I was buying a used car with no new accessories and Steve added another 500$ of accessories and when I asked what it was for he had no answer. Steve also lied to me on the condition of the vehicle. He said it had 3 services. 2 alignments and an oil change. When I checked the car facts it was actually serviced for brakes, accelerator and air bags. Steve was lying to me to make a sale and then almost doubling the price. The vehicle was $1,650 after all the BS fees Steve added t was at almost $4,500. They're condescending and treat people like idiots. And apparently are willing to endanger ones life for a sale. DO NOT SHOP HERE!
While this place is small, Michelle did everything in her power to earn our sale. We even drove an hour and a half to this dealership instead of going to our local one because she was so on top of it.
We appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Chevrolet Buick GMC of Quincy. We always strive to improve and give our customers top-notch service. We invite you to contact us at your earliest convenience so we can learn more and help resolve this situation together. We hope to hear from you soon. Sincerely, The Chevrolet Buick GMC of Quincy Team
1616174073
1
I wouldnt come here if your looking to buy a vehicle I dont care what the deal says how much lower their price is or how good the vehicle looks, if you dont know for yourself what a good vehicle is do NOT come here! They will lie to you and rip you off knowingly, that they are selling you a piece of sh*t. All they want is that dollar!
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