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Villagejeepmi
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Villagejeepmi reviews
Information about Villagejeepmi
3,71
208 reviews
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Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRNGZ2aWhBRRAB!2m1!1s0x0:0xa9780c99ca8b88c0!3m1!1s2@1:CIHM0ogKEICAgIDQ4fvihAE%7CCgwI3ZSR3AUQyPObpAM%7C?hl=en-US
John Tomasko
google
https://www.google.com/maps/place/?q=place_id:ChIJuzKbdj7GJIgRwIiLypkMeKk
John - I am sorry you have had a negative experience with Village. We sincerely hope you enjoy your Jeep and future experiences at any of FCA's authorized dealers. Your feedback is greatly appreciated.
1554834958
1
Very poor experience with this dealership. They do not stand behind their sales and defer to customer care. DO NOT GO HERE! Go to Suburban in the Troy motor mall. Infinitely better with great staff. I'll never set for in this place again. You can see why Jeep pulled their dealer status before.
1349233720
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBemRMNkJnEAE!2m1!1s0x0:0xa9780c99ca8b88c0!3m1!1s2@1:CIHM0ogKEICAgIDAzdL6Bg%7CCgwIuNiugwUQsL-yowM%7C?hl=en-US
Gunnar Samson
google
https://www.google.com/maps/place/?q=place_id:ChIJuzKbdj7GJIgRwIiLypkMeKk
2
Took my Jeep Grand Cherokee (that I bought there by the way) there to get looked at for what appeared to be an oil leak. They diagnosed and said it was an oil pan that needed to be replaced and that it would cost $600. It was approved, paid for ($590.78) and it was theoretically done. Great! But, it wasn't so great. The truck came back worse than it went in. The leak was still present. The truck now shuddered and was unbalanced. And, the oil pressure gauge and the temperature gauge were non-functioning and the check engine light was on. This is simply not right. I requested that it be towed back (it cant be driven because of lack of oil and possible oil starvation) and properly fixed. Kyle the service manager wouldn't pay for the tow and wouldn't guarantee the repairs or that it wasn't properly fixed the first time. Huh?? Instead he wanted to argue incessantly with me regarding the diagnosis and repair. Fool me once, shame on you. Fool me twice, shame on me. Stop payment! It's now with an acquaintance who will take good care of me and will fix the truck right. After buying 2 cars there (it doesn't matter whether I bought 100 according to Kyle) I think i deserve better service and treatment. I will NEVER go there again! They have lost my business forever! The truck is now officially dead! They killed it due to their negligence. They'll see me in court!
1553114301
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSURvMDdSTxAB!2m1!1s0x0:0xa9780c99ca8b88c0!3m1!1s2@1:CIHM0ogKEICAgIDo07RO%7CCgwIvcnK5AUQiJu66AE%7C?hl=en-US
Jess H
google
https://www.google.com/maps/place/?q=place_id:ChIJuzKbdj7GJIgRwIiLypkMeKk
Jess - Thank you for your review. We will continue to work at earning your confidence.
1554986002
5
Was hesitant on coming here based on the reviews but was glad I did. Came in for an oil change on my Jeep, Greeted by Christine, she was nice and helpful. Waited for my oil change to be done. I was in and out in 45 minutes. Love it!
1554765704
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZa3JiaDB3RRAB!2m1!1s0x0:0xa9780c99ca8b88c0!3m1!1s2@1:CIHM0ogKEICAgICYkrbh0wE%7CCgwIiK-v5QUQ-Lb84gE%7C?hl=en-US
Sam Loiacano
google
https://www.google.com/maps/place/?q=place_id:ChIJuzKbdj7GJIgRwIiLypkMeKk
Sam - Thank you for your review. I am happy to hear Vinnie was able to assist you.
1554986555
5
Great experience and easy transaction. Vinnie Battani took great care of us during our transaction.
1597945451
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDMm9IRHZRRRAB!2m1!1s0x0:0xa9780c99ca8b88c0!3m1!1s2@1:CIHM0ogKEICAgICC2oHDvQE%7CCgwI6-z6-QUQkPXYhQE%7C?hl=en-US
David Fogel
google
https://www.google.com/maps/place/?q=place_id:ChIJuzKbdj7GJIgRwIiLypkMeKk
David, we understand your concerns, and we appreciate this feedback. If you'd just give us a call, we'd be happy to discuss this with you further over the phone. -Bill H.,
1598892038
1
I attempted to schedule an appointment for a safety recall for faulty airbags. The service department said they cannot do warranty work on salvage vehicles, however this only applies for recalls which are not considered safety related. The NHTSA specifically states vehicles with salvage titles are not excluded from recall campaigns.
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