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Auffenbergcdjr
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Auffenbergcdjr reviews
Information about Auffenbergcdjr
4,39
623 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHMkxHMzd3RRAB!2m1!1s0x0:0x12616c1b3991f934!3m1!1s2@1:CIHM0ogKEICAgICG2LG37wE%7CCgwIx5--iwYQ0LnCjAE%7C?hl=en-US
steven eubanks
google
https://www.google.com/maps/place/?q=place_id:ChIJU-ekTAkBdogRNPmRORtsYRI
Mr. Eubanks, We are sorry to hear about your frustrations. We know that buying a vehicle can be exciting and overwhelming. As per our conversation and the review of the transaction, there were three instances where we disclosed the pricing, but we will still happily refund your warranty. Our goal is five star quality service with every interaction and we do value you as a customer. Thank you for choosing us.
1634678128
1
Beware of the financing department ... Thought I was getting a warranty for 500 dollars...signed off on a bunch of papers and ended up with a warranty that costs 5000 dollars. Nobody ever VERBALLY mentioned 3000 dollars for this and 1500 for that. 91 minutes of video with the finance agent with no audio....how convenient. 91 minutes with a finance agent is about 75 minutes more than one should have to expirence. Beware. Yes a pro rated refund is available.
1662147923
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1Xy1QUjV3RRAB!2m1!1s0x0:0x12616c1b3991f934!3m1!1s2@1:CIHM0ogKEICAgIDu_-PR5wE%7CCgwI07rJmAYQ8PeorQE%7C?hl=en-US
Anna Marshall
google
https://www.google.com/maps/place/?q=place_id:ChIJU-ekTAkBdogRNPmRORtsYRI
Anna, We are sorry for your less than welcoming encounter with us at Auffenberg CDJR. We strive to make everyone feel welcome and part of the family when they visit our stores or websites. Please allow me to help you in any issues that you had and I'm confident you will be more than happy with the Auffenberg Dealer Group family Michael P Murphy Sales Manager Chrysler, Dodge, Jeep, and Ram 1108 Auffenberg Ave Shiloh, IL 62269 Office - 618-624-2277 ext- Direct - 618-589-9455
1663190456
1
Worst dealership I ever dealt with. Unprofessional, unmotivated, misleading (right out lying) staff, no customer service skills! Just because they are the only dealership around here they think they dont have to make any effort to work or actually deal with customers, well Id rather drive to STL than deal with this deceiving, lazy staff. Zero stars is not an option, but if there were they would earn that honor! Zero, null, nada!!!
1595435894
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4cFp6Yzl3RRAB!2m1!1s0x0:0x12616c1b3991f934!3m1!1s2@1:CIHM0ogKEICAgID8pZzc9wE%7CCgwI9tbh-AUQqKbryQI%7C?hl=en-US
Dustin Wilburn
google
https://www.google.com/maps/place/?q=place_id:ChIJU-ekTAkBdogRNPmRORtsYRI
Thank you for choosing us! Congrats on the new vehicle!
1595445315
5
Overall was a good experience, I fully recommend Katye as a salesperson.
1527320131
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRbFk3RzJBRRAB!2m1!1s0x0:0x12616c1b3991f934!3m1!1s2@1:CIHM0ogKEICAgICQlY7G2AE%7CCgwIw5yk2AUQwM3WrAM%7C?hl=en-US
David Haywood
google
https://www.google.com/maps/place/?q=place_id:ChIJU-ekTAkBdogRNPmRORtsYRI
Thank you for choosing us! Yes, we are so happy to have him on our team! Great dude.
1527367691
5
Jayd is the best finance guy in the business. We drive over 500 miles to do business with him. My family has now purchased 3 vehicles because of him.
1537176861
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBamR6T1l3EAE!2m1!1s0x0:0x12616c1b3991f934!3m1!1s2@1:CIHM0ogKEICAgICAjdzOYw%7CCgwIner93AUQkLW5yAM%7C?hl=en-US
Rindy Fisk
google
https://www.google.com/maps/place/?q=place_id:ChIJU-ekTAkBdogRNPmRORtsYRI
We did not mean to offend, we do apologize. We will look into better ways of informing our customers of vehicle's potential in the future.
1537316920
1
While we were shopping for a 2018 Jeep Rubicon, a salesman informed me that it had a 120 outlet in the back of the console & that I could plug in "my curling iron" on my way to work. We did NOT buy from this place!!
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