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Jimellismaserati
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Jimellismaserati reviews
Information about Jimellismaserati
4,65
204 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNNcGJ5bnNBRRAB!2m1!1s0x0:0xa95c44feaf088397!3m1!1s2@1:CIHM0ogKEICAgICMpbynsAE%7CCgwImrH87gUQsMXvkQI%7C?hl=en-US
Willie Muldrow
google
https://www.google.com/maps/place/?q=place_id:ChIJ6R5xt78J9YgRl4MIr_5EXKk
2
I had to have insurance in place before they would bring a car off of a closed lot. I was approved by capitol one for a bmw and wasted so much time in traffic for them to tell me I needed a co-signer. I was approved for a Beamer @Carmax that cost more than the one I wanted from them and dont have to take anything but a lower down payment and my License. They could have had a valuable customer but they want to override the company thats financing for unnecessary bull. Thanks for sending me somewhere else. Keyon did his job though. Yall be great!!
1520703123
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBd2NUOXhRRRAB!2m1!1s0x0:0xa95c44feaf088397!3m1!1s2@1:CIHM0ogKEICAgIDAwcT9xQE%7CCgwIk62Q1QUQgOiboAE%7C?hl=en-US
Jon Snyder
google
https://www.google.com/maps/place/?q=place_id:ChIJ6R5xt78J9YgRl4MIr_5EXKk
1
i would stay away at all cost from jim ellis, they had a car listed for around 34k when i asked how much ot would be they told me 51,999. not to mention the horror stories from the time I bought a car from them and all the times that it broke down.
1652074279
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyM0w2N0lnEAE!2m1!1s0x0:0xa95c44feaf088397!3m1!1s2@1:CIHM0ogKEICAgID23L67Ig%7CCgwIp87ikwYQ4ImQ_gE%7C?hl=en-US
Sara Pearson
google
https://www.google.com/maps/place/?q=place_id:ChIJ6R5xt78J9YgRl4MIr_5EXKk
Hi Sara, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
1652173860
5
Always a pleasure. Everyone there are nice and professional..
1665586338
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURla2ZXNERnEAE!2m1!1s0x0:0xa95c44feaf088397!3m1!1s2@1:CIHM0ogKEICAgIDekfW4Dg%7CCgwIoqmbmgYQwPv5vQE%7C?hl=en-US
Sun Chong
google
https://www.google.com/maps/place/?q=place_id:ChIJ6R5xt78J9YgRl4MIr_5EXKk
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!
1665780032
5
I asked so many questions about Maserati. Because I been ride benz. Ms. Rachel Castro was sales person. She is very nice and professional. I am very happy that I met her. Thank you!
1618856493
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLNjd1bTJ3RRAB!2m1!1s0x0:0xa95c44feaf088397!3m1!1s2@1:CIHM0ogKEICAgICK67um2wE%7CCgsIrZT3gwYQoJyrbw%7C?hl=en-US
Briahna Head
google
https://www.google.com/maps/place/?q=place_id:ChIJ6R5xt78J9YgRl4MIr_5EXKk
Hello Briahna, I've just assumed the role as General Manager of Jim Ellis Maserati and I want to apologize that your concern may not have been addressed. I am actively focusing on our service operations to make improvements moving forward. Please reach out to me directly at [email protected] if I can still assist you. Sincerely, Rob Waggoner, General Manager
1621906648
1
Terrible customer service. They Literally keep your car for weeks. They never answer the phone. When they finally do answer.... To get a appointment for service be usually 3 weeks out. They always out of loaner cars but yet have your car for ever. I took my Maserati truck in on April 2, 2021 and was told on April 5 I will have my results for the diagnostic and by Wednesday April 7, hopefully the service will be complete if I want to get the car service there. After calling and texting my advisor after it had been a week with no call I didn't get a reply. On April 14, I received a call from a new advisor stating that my advisor Richard no longer work for the company. He stated this was within the last 48 hours. I told him my car been there for almost two weeks and you mean to tell me the diagnostic has not been completed yet. He stated he will try to have my results by Friday, April 16. No one called on Friday. Its now Monday, April 19 and I am calling the office but as I stated NO ONE NEVER ANSWER THEIR PHONES.!!! This just this time. Mind you now, I just received service back in March. After picking up my car a week later the engine light came on. And it took me two weeks to get an appt because no one never answer and they barely return calls. If anyone know other companies that have a Maserati Service center please inform me.
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