Eatondetroitspring reviews

1658679738

Robert Loeffler

google

1

I ordered a complete set of leaf springs for my 1960 Willys Jeep Wagon over two years ago to replace the sagging worn out original springs. I spoke with someone there regarding what I wanted and decided on a 1" over stock height. I was told this was no problem. They took months to arrive but was told, and I accepted, that COVID was to blame. Rented a shop lift and did the swap out myself. When I let the Wagon down, it was quite disappointing to see the Wagon settle down to what appeared to be stock height. By the time I had driven it home it was at the same height as the old worn out springs. Took photos and called Eaton Detroit. They said they would replace the springs, but then only the 2 rear springs arrived. When I called and asked about the fronts, was told they were fine and would not be replaced. I again went through the trouble of replacing the springs, and at first the rear height was acceptable, but within two months of intermittent driving they settled to below stock height. When I contacted Eaton Detroit stating that their springs had failed, I received a response telling me I had to ship all 4 springs back to them, on my dime, for them to inspect. I found this unacceptable as I'm not going to have my vehicle sit on jack stands for months while they decide what to do. I did however drive the truck to a local spring shop here in SoCal known for their Baja race truck springs. They looked at the ED springs and mentioned that the leaves appeared thinner than stock and that they had probably been "cold arched" to achieve the lift, which will only "hold" for a brief time. They pointed out the springs were now reverse arched, and would only sag lower in time. Unfortunately, I'm out almost 1400 dollars and a couple days of hard work for a poorly made product that the producer won't stand behind. The vehicle has less than 1inch of spring travel on both front and rear axles. I didn't do my homework: checking reviews and looking at other sources. I did however purchase another Willys Wagon and now have the stock springs on that one to compare and yes, the Eaton Detroit spring leaves are thinner and of fewer count. Funny that the sales pitch the guy gave me was that they have the OE specs for the springs and that's what they use to build theirs. It appears Eaton Detroit panders to the vintage/classic/ hot rod sector. The demographic is heavy on the older aged crowd and unfortunately are some of the most susceptible folks to poor products, service, scams, etc. I can only hope that they do their homework before deciding to use Eaton Detroit. FWIW, the attached photo is of my wagon with the ED springs, note the rear tire clearance. Hardly close to a 1 inch over stock lift.

1542856981

Jason Gelardi

google

1

I purchased -2inch dropsprings for the front and rear for my 2011 crown victoria LX. I told them on the phone its an LX NOT AN INTERCEPTOR!!!! They obviously sent me interceptor springs because my car is now lowered only half an inch!!! Interceptor springs are taller and thats why i was adamant on the phone that i have an LX!!! Money down tbe drain. DO NOT ORDER SPRINGS FROM EATON! You will be screwed.

1603227741

John Kirkland

google

5

I am truly appreciative to Mike and his team. When I called in I explained what I was looking at doing. Mike took specific information from me about the car, tire sizes, engine size, transmission etc to ensure I was delivered exactly what I was looking for. He also gave me a couple of recommendations to make installation easier. Shipping was way faster than expected! I cannot believe a few of these reviews. If its not 5 star I wouldn't even read it. They are excellent! Thank you!

1558658085

Michael Ruffo

google

5

I ordered a rear leaf spring for my 1975 Corvette. The person I spoke with was great. Turned out there were a few differant springs that were made for my vehicle. The gentleman was very informative and patient. Not only was this person an asset to his employer, he was very helpful to me. The parts that were shipped to me came quickly and they were of top quality. Everything fit perfectly. I recommend Eaton Spring of Detroit to everyone, and I will do business with them in the future.

1522357285

Donald Buczkowski

google

1

Same issue as a few others had. My leaf springs were 2 lower than I ordered. I filled out their sheet asking about modifications and listed ALL of them. When the springs arrived they were just sitting on my front door step separately with no wrapping or anything at all to protect them. My mechanic put them on and noticed the rear was now 2 lower than my front. I called and was told maybe my stereo system in my 1950 Ford was causing a drop. First of all I notified them of EVERY mod I had in the car. Second, the stereo wasnt even in there at the time of installing the leaf springs. And even if it was, I ordered custom heavy duty springs anyway and they were notified of that. So then I took and sent pictures. Now instead of the stereo equipment weight issue they first threw at me, something else was allegedly missing from my car that was causing the two inch drop. Its funny because the car sat perfectly stock with the 30 year old springs I had on there. I just added the new leaf springs because I was putting a custom Strange rear end in and a higher HP engine. All I got was excuses instead of just saying they sent me 2 lowering springs instead. So now I have to order 2 lower springs and shocks in the fronts so the car sits right from another company. Take the advice of others that gave bad reviews. Stay away from this place! I normally look at reviews first, but didnt this one time. If I would of seen the reviews of others that received the wrong size springs, I would of looked elsewhere.