Shawn, our apologies, as we can't store all parts on-site for every vehicle in the Jaguar-Land Rover fleet! However, we're glad we could be of assistance and look forward to helping you out in the future!
1546875148
3
They did not carry the parts for my jaguar xjs but over all decent service
Thank you for telling us about your experience, Maggie! It's wonderful to hear that you enjoyed working with Lucia to purchase your new vehicle!
1600268781
5
Been looking for an SUV for almost 8 months and drove every model under the sun but I was switching from a Jeep Rubicon to a mom car and nothing appealed to me UNTIL I MET THE DISCOVERY! I did not go in expecting to buy but immediately fell in love with the sporty look third row room and FAST SPEED. LUCIA was absolutely AMAZING to work with! As well as patient since like a dummy I had let my tags expire on my trade in. I was able to purchase this with my husband not with me and was completely comfortable the entire time. Absolutely no pressure to buy! Thanks so much for the awesome car and great experience! P.S. My 6 ft tall 14 year old son does fit comfortably in the third row!
Thank you Trina for the amazing 5 star review of our team member Matthew here at Jaguar Wichita, and congratulations on your new Jaguar! We always look to offer as many options as possible, and the best customer service; car shopping shouldn't be a hassle, but rather an exciting time finding your next vehicle!
1546875485
5
Walser Automotive Group was wonderful to work with and more specifically, Matthew Burr! We first started looking at Land Rovers and Matthew answered all our questions. The price he offered was WAY better than anywhere else we found (and we looked everywhere!) He did not have that car salesman personality, but more an awesome customer care attitude. When he sent us the information on the Land Rover, he also sent some options for Jaguars, which I had never even considered. We shopped around for over a month and never found anything or anyone we liked more. I ended up with the Jaguar and I LOVE it!! When we went to Wichita to pick it up, Matthew had everything lined up and things went super quick. Thank you Matthew and crew for such a positive experience.
Thank you for the feedback on your recent experience here. We are sorry to hear that your visit with our Service Department did not meet your expectations. We take customer feedback seriously and will use this to continue improving our processes. Please feel free to contact our Service Manager (John Muir, 316-719-8452) with any additional comments or concerns. Thank you.
1624024641
1
The service at this Jaguar is not like it was before. Since theyve changed owners, the customer service is awful. We were not greeted and had to wait around inside before we went into the office cube ourselves to let them know we had an appointment. The previous owners of this Jaguar we beyond courteous and made you feel like you were valued as customer.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.