Brought my Saab 92x here for the airbag recall. Also had them mount/ balance tires I provided and gave it an alignment. I picked it up and paid a ridiculous $300 dollar bill, only to find out that the tires were NOT in balance and both of my tie rod boots were all twisted up and torn!!! On top of that, they changed my oil without asking and used pennzoil. Which is not what I want in my delicate EJ205. I left that place with more problems than before. The only reason they get 2 stars instead of 1 is because of the neat video the service tech takes as he's inspecting the under body of the car. Never again will I trust a non-subaru dealership with my Saabaru.
When I first walked in there was nobody to be seen or great me for 5-10 minutes, than I finally seen someone and I have to walk through doors and knock on glass before I was noticed.. the guys who helped me with what I was there for his name is Bob and he was very polite and helpful!
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