Hi Jay, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (317) 669-0115 at your earliest convenience and we will do our best to resolve this with you.
1556388728
1
Yo napleton commercials don't work dude does not need to yell napleton!
Cisco, I apologize for your bad experience at Napleton.
1608668527
1
This place is a total ripoff. They try to rush you out the door at closing hours and make you sign up for every warranty they can create. They took my $1000 down payment and marked the price of the vehicle up $1600. I guess I am not supposed to be intelligent enough to figure that out. After the 4 protection agreements were slid into the cost, the price of my vehicle went from $14,200 (online) to $19,996 (before interest). Nice try. Not today. Your finance manager is pretty slick but he will get a call from the Attorney General's office for price gauging any day now....WATCH YOUR BACK WHEN YOU WALK IN THE BUILDING. Don't waste your time with Darwin Brown and Corey Bush. They are crooks!! And they never take calls or return them! Go figure!
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
1665229628
5
The best place to go for a first car I loved everyone
Heather, thank you for the high star rating and the kind words! I am glad that Joe was of assistance to you while purchasing a vehicle! I hope you will continue to choose Napleton for all of your car needs and wants! Thank you for your business and have an amazing day!
1611074240
5
Joe did a great job assisting me in the car buying experience today!
Jeremy, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (317) 669-0115 and we will do our best to make this better.
1594733589
1
Not a great experience. No one knows what they are doing and everyone just seems confused. I called for a certain car and the Sales Manager answered the phone. Since there were no pictures I asked if I could get them. He said yes and was going to send some to me. Never got anything. After about 3 hours decided to make the drive up and look at it. They salesman said he knew right where it was. After searching the whole lot finally went in and asked the same manager that I talked to on the phone and was told it was at a body shop. The salesman called the next day and said it would be 3 or 4 days before they get it back but tried everything he could to help out. Later on in the day someone else called and said it was coming in tomorrow. Well today still no call and no car. I wouldnt recommend this place to anyone.
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