Hi Jim, sorry to hear that you weren't happy with the service provided by our team. The general manager would like to discuss further about this, please reach out to Isa at (240) 695-5500. Hope to see you in the future.
1499344032
1
I'm in the market for a car, specifically the Q50 so I stopped by the Suitland dealership since they are near my house. It was a Friday (6/30/17) after work, near closing time but the salesman seemed as if he couldn't be bothered. My wife & I were looking at the used Q50s when he walked up. He introduced himself, ask how he could help & literally that was it. He didn't give me a business card, didn't ASK ME ANY QUESTIONS AT ALL! I found myself selling him on what I wanted instead of him trying to sell me what he has on his lot. I got that look from my wife & we left after no more than 5 min. I mean this joker (Wi_ _ _e) didn't provide any customer service. He acted so blaise, as if we were bothering him. You only have one time, to make a bad first impression with me. My money will be spent somewhere else. I would of preferred this dealership since it's near my house, but you would have to pay me to even consider purchasing from here based on the salesjoker we met.
Congratulations on your new vehicle Taj! We strive to help our customers feel like family at INFINITI of Suitland and we're happy to hear that you enjoyed your time with us.
1554221270
5
Great service and they really appreciate your business, I went there looking for a deal and was shocked when they gave me my dream car. My salesman Herman was very professional and genuinely wanted to get me in a vehicle with a great rate!!!!
Thank you for the five-star rating, Dan! Please let us know if we can help you with anything else.
1658231013
1
Impressed with the staff inside the sales office, but due to issues below I can't recommend them. Update 7/30/2022 After getting my car home I found both front tires had sidewall bubbles in them. 1" on the driver side and 1/2" on the passenger side. Was told the car had a complete safety check. Now have to spend a $1000 to put on a new set of tires. After getting my title and getting plates found that someone at the dealership mounted my temporary plates with sheet metal screws. These ruined the mounting treaded holes for the plate. I'm going to have to drill holes in the trunk on a Lexus LS600 to mount the rear plate.
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