Thank you for sharing this review regarding your experience with us. Wed like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Reichert Chevrolet Buick Team
1647273030
1
One of the guys in the service department is SO rude every single time I go there. He speaks with a condescending tone and is very rude as soon as I step out of my vehicle. I honestly don't think this man has every been pleasant to me. Anytime I had asked a question, he answered with a horrible and rude attitude. I've given him chances thinking maybe he was just having a bad day. But no, it has been every single visit to this place. I will no longer be getting my vehicle serviced there. Everything else is great! Just the one man at the service desk. I wish I would've gotten his name!
Reviews like yours are truly a breath of fresh air! Rich is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you! Sincerely, The Reichert Chevrolet Buick Team
1627064853
5
Rich Bilinski absolutely needs to be commended. He resolved my matter with the utmost care and kindness. He exemplifies putting the customer first. Words could never hope to truly express how grateful I am to him.
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.
1566343955
5
Service was fast. Reasonable price for oil change. And very friendly
Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything we can do to fix your experience, please do not hesitate to reach out to us at your convenience. Sincerely, The Reichert Chevrolet Buick Team
1657821187
1
Very disappointed with the service we received on July 11, 2022. We were told that the purchase price of the car we were interested in was 39,600 , we were going to purchase the car . After settling on a price for our trade in and try to complete the sale was then told they had made a mistake on the price of the car ( five thousand more then quoted ) !! would not honor the deal they had already give us in writing , just completely unprofessional. Just to be clear the lower price was also on the car sticker in the window , never seen anything like this before. Don't purchase a car here.
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