Hi, LeeLee. Sorry you feel that way. We are having trouble finding your customer file. Did you have a vehicle repaired at our facility? As a quality repair facility we never take shortcuts, especially those that could compromise the safety of your vehicle post-repair. If your repair was being paid for by your insurance company we would think you'd want your vehicle repaired properly regardless of cost. Please contact Theo at [email protected] or call. Office: (718) 220-2201 Mobile: (516) 974-6265.
1644867105
1
They bulked the prices up on fixing my vehicle cause they new it was an insurance claim.. They are rip offs
Mr. Joseph, we are terribly sorry that your hood was vandalized while your vehicle was at our facility. As discussed when you picked it up, we have ordered a replacement hood and will replace it at no cost to you. The hood was back ordered, but will be here on Monday so bring in your car next week or the week after and we will make it right.
1660390503
1
Left with more damage than what I came to them with.
Nelson, we are so grateful that you chose S&T and shared this 5-star review. We do aim to treat our customers like family and understand that we meet them under often stressful circumstances. To know that we delivered the service and quality you needed is very gratifying to hear. Thank you for referring your family and friends. We will treat them the same as you. Let us know if you need anything else!
1651070717
5
Brought my vehicle in due to several scratches and dings I created on a leased vehicle. Needed to fix it before returning or I figured the leasing comoany would charge me an arm and a leg. Smartest decision I couldve made taking it to S&T. Amazing service at this shop. You get treated like family. Expert service. Tom, Steve, Nelson, Maribel, and more are all amazing. You get to know them due to their fantastic service. Communication was great throughout and my vehicle came out looking fantastic. Have referred several family members and friends; none have been disappointed.
Thank you for choosing S&T and for sharing this 5-star review, Dianie. We're especially glad that you're a return customer. Hopefully, this means we're doing something right! Please let us know if you need anything else. Nelson and everyone at S&T is always happy to help you.
1653832524
5
Always a pleasure going there. Have been using them for years. Nelson is amazing.
Overall work was good my hood was keyed also the side doors. The pricing was a little to much which was my miatake since i was in a rush should of compared prices before going their Tom is very friendly no compliants about the staff. Just the pricing was a little steep compared to other autobody repair shops.
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