Shawn, we noticed your review. First we would like to apologize for the service you received that caused a 1 star rating. We wanted to reach out and let you know that we would like to provide you with 5 star service at all times. Please let us know if there is anything that we can assist you with regarding your insurance needs. We continue to appreciate your years of continued business with Elk Grove Insurance.
Excellent! The folks at Elk Grove Insurance have always been great. They are one of the only agencies I've dealt with that will tell it exactly it is without sugarcoating it. If you are looking for a straight forward agent who will make sure you know everything you need to know to be fully indemnified, this is your agent. Special thanks to Terrie. Thank you all again.
Terry Haddaway is such a great person. Throughout the whole time I've use their services she has been nothing but help and has helped me with every aspect. I definitely recommend anybody who needs insurance to go to them they will take care of you all the way. She really knows how to take the worry out of any kind of car trouble or you may be having or need to deal with your insurance with. I would give 10 stars if I could. Thanks so much Terry
Insurance is ubiquitous. But what separates Elk Grove from the rest is the amazing customer service. Always a great converation with Terri or Jacklyn. Calls never feel rushed. My options are thoroughly explained and they make sure I have the correct coverage. I'm a very satisfied customer!
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