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Landroverflatirons reviews
Information about Landroverflatirons
3,99
214 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2NTcyS0FREAE!2m1!1s0x0:0x6cfdc3e3a8a69b00!3m1!1s2@1:CIHM0ogKEICAgID6572KAQ%7CCgwI17aciwYQ2L3fnwI%7C?hl=en-US
Zach Foley
google
https://www.google.com/maps/place/?q=place_id:ChIJ-ZxspJKMa4cRAJumqOPD_Ww
Zach. You and all of our customers matter to us. We're sorry you feel this way. Our signs on the door read "PLEASE WEAR A MASK", therefore no one was forcing you to do so. I wouldn't be surprised if someone here suggested you to wear a mask out of the safety for your self, our guests, and employees.
1634148573
1
No one go here I shouldn't have to wear a mask if I've been vaccinated which I have been vaccinated but they still want you to wear a mask no not doing it
1610735055
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5b0o3SkpREAE!2m1!1s0x0:0x6cfdc3e3a8a69b00!3m1!1s2@1:CIHM0ogKEICAgICyoJ7JJQ%7CCgsIz7uHgAYQ6N-_eg%7C?hl=en-US
Craig M
google
https://www.google.com/maps/place/?q=place_id:ChIJ-ZxspJKMa4cRAJumqOPD_Ww
Mr, Moeller, We appreciate you leaving your feedback and our dealership strives to earn all 5 stars, in the future. While we can't change your perception on Land Rover USA, we will continue to exceed your expectations at the Dealership level when the car is in our Possession, whether routine or not.
1610737924
3
I bought a new Defender from JLR Flatirons in mid Dec. The process was easy just needed to wait for the vehicle to arrive. This is where things went bad quickly. I went through the process of purchasing the vehicle (no problems at all) and then took my vehicle home. This is where it went bad, the vehicle had a problem before I left the dealer. It took three weeks to fix the problem (disappointing). Why the lower rating, it would seem that the vehicle was never pre-inspected before I took possession. Instead, just get the quick sell and let JLR figure how to fix the problem. Now that in itself is a 1 rating. However, the dealer did give me a loaner and had great communication with the service department with daily updates even when there wasn't much to report. I appreciate that! I am not recommending Land Rover or this dealer at this time as I don't think they are concerned with customer satisfaction or quality. Also recommend reading the reviews on Landroverusa.com as there are well known issues with the Defender and I didn't do my own research as I should have (my bad). The rating will hopefully go up over the years as the relationship could become better with Land Rover and the dealer.
1545507107
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJbEtDcWhRRRAB!2m1!1s0x0:0x6cfdc3e3a8a69b00!3m1!1s2@1:CIHM0ogKEICAgIDIlKCqhQE%7CCgwIo6L64AUQjrf_vwM%7C?hl=en-US
Shane Kimbley
google
https://www.google.com/maps/place/?q=place_id:ChIJ-ZxspJKMa4cRAJumqOPD_Ww
Hi Shane! We're really happy to hear your recent experience with Karina was a positive experience and we can't agree with you anymore with the kind regards of Karina. Thank you and have a happy New Year!
1546544951
5
After a frustrating day working with salesmen at other dealerships, I was delighted to have Karina walk me through the process. She was very knowledgeable, friendly, and really went the extra mile. If you're looking for a quality selection of vehicles and a professional staff, Land Rover Flatirons is the place to go.
1483467638
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBbUxLT0ZnEAE!2m1!1s0x0:0x6cfdc3e3a8a69b00!3m1!1s2@1:CIHM0ogKEICAgICAmLKOFg%7CCgwI9tavwwUQgKbW5AI%7C?hl=en-US
Alyson Owens
google
https://www.google.com/maps/place/?q=place_id:ChIJ-ZxspJKMa4cRAJumqOPD_Ww
5
This location is by far the best for your Land Rover vehicle purchase. We had previously gone to the Denver location and they did not take us seriously and were unable to deliver the inventory. Nate Lynch and his team were awesome. He answered emails and texts timely and made us feel like he really valued our business. After one email we were able to come in for an appointment where our time was valued and we could view their inventory. The Range Rover Sports they had on the lot were missing some features we wanted so Nate did some research after closing on Friday night and found us our car within the hour of when we left. He called the dealership that evening and was able to arrange for our car to be shipped to Colorado and we LOVE IT! I'd highly recommend this location over Denver and the wonderful people. Thanks for all the help, Nate. We couldn't be happier with our purchase.
1599762392
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDb05TU3BRRRAB!2m1!1s0x0:0x6cfdc3e3a8a69b00!3m1!1s2@1:CIHM0ogKEICAgIDCoNSSpQE%7CCgwI2N_p-gUQkLmmwAM%7C?hl=en-US
Glen G
google
https://www.google.com/maps/place/?q=place_id:ChIJ-ZxspJKMa4cRAJumqOPD_Ww
Glen- First off we apologize for the lack of service you received. I've just sat down with the Centre Manager & Service Manager with a resolution to the issue and will be calling you now on the phone number you provided to service. If you miss the call, my direct line is 303-554-3012 - Richard
1599773365
1
I recently took my Range Rover Supercharged to this facility for a rear tail light replacement. When I was trying to figure out what needed to be done, I had average to slightly above average customer service. Once I bought the part (ahead of getting the car serviced) I stopped getting all communications. I left messages and sent emails to get an appointment but I never received a call back. These were the same methods I used to find out the information and secure my part purchase initially. When I finally got in contact with someone, they were two weeks booked out. I asked if they had windshield wiper blades for replacement as well, and was told they "always have them" so there is no need to purchase them over the phone beforehand. When I got to the service center the day of, I was told I would have to wait approximately 30 to 40 minutes. I chose to stay at the facility and was told where to wait. After 2 hours and no communication (no surprise there), I checked in and he said another 30 minutes. Also that they were out of my wiper blades so I needed to come back the next week. So, after 3 hours total of waiting and a month of phone tag, I got a 35 minute tail-light replacement and needed to schedule a time to come back for the windshield wiper blade service. The communication was terrible, scheduling was a hassle, and the wait times (for both an appointment and the service itself) were completely excessive. I will not be returning.
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