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Bentleypasadena
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Bentleypasadena reviews
Information about Bentleypasadena
4,38
69 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRaGMzUW5nRRAB!2m1!1s0x0:0x9f71c60952b14e45!3m1!1s2@1:CIHM0ogKEICAgIDQhc3QngE%7CCgwIwtjxrAUQwJnNmQM%7C?hl=en-US
Russell Glauber
google
https://www.google.com/maps/place/?q=place_id:ChIJsRlzfnbDwoARRU6xUgnGcZ8
1
I have a 2014 Flying Spur. This is the 5th one I have owned. A light came on and we took the car to the Pasadena service department. After a week I was told that I needed a new engine. Ok thats bad enough, but not the service departments fault, but I was told they had no loaner car from any of their dealerships on Colorado Blvd. How do you sell a car for $200,000.00 get paid for work done under warranty, keep a car for over 2 weeks and not offer a customer a loaner car. This place suicks
1496692563
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnZ3BTWGtRRRAB!2m1!1s0x0:0x9f71c60952b14e45!3m1!1s2@1:CIHM0ogKEICAgIDggpSXkQE%7CCgwI0-7WyQUQwNiRrAE%7C?hl=en-US
Axel Bro
google
https://www.google.com/maps/place/?q=place_id:ChIJsRlzfnbDwoARRU6xUgnGcZ8
1
Service dept. keeps me on hold more than 4 times for no less than 15 minutes every time.... Service adviser never get my phone call. it's a NO GO !
1560051912
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM0cWY3Tkh3EAE!2m1!1s0x0:0x9f71c60952b14e45!3m1!1s2@1:CIHM0ogKEICAgIC4qf7NHw%7CCgwIyIHy5wUQ8MrH-wE%7C?hl=en-US
Joseph Todd Michaud
google
https://www.google.com/maps/place/?q=place_id:ChIJsRlzfnbDwoARRU6xUgnGcZ8
Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!
1560200315
5
Fantastic Customer Service! Melody Beckford, specifically, has always gone above and beyond..with everything. I really appreciate her being there, for me. Thank You!
1615824663
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5OWNtZ2FREAE!2m1!1s0x0:0x9f71c60952b14e45!3m1!1s2@1:CIHM0ogKEICAgIDy9cmgaQ%7CCgwIl46-ggYQoPTjkgM%7C?hl=en-US
Jason P
google
https://www.google.com/maps/place/?q=place_id:ChIJsRlzfnbDwoARRU6xUgnGcZ8
Jason, thank you for the positive feedback! We are happy to know that you have been provided with good service at Bentley Pasadena in California, and we hope that you will continue to visit us!
1615904889
5
Takin a service at this dealership always makes smooth and pleasant
1412798769
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3c3JUbjJBRRAB!2m1!1s0x0:0x9f71c60952b14e45!3m1!1s2@1:CIHM0ogKEICAgICwsrTn2AE%7CCgwIsbLWoQUQwJuXkgI%7C?hl=en-US
Rick Culleton
google
https://www.google.com/maps/place/?q=place_id:ChIJsRlzfnbDwoARRU6xUgnGcZ8
1
They were slow getting the car shipped. It arrived with a bald tire and two of the keys were missing. The manager told me he wasn't going to help me because: 1) I didn't really buy it from Rusnak Bentley Pasadena because I leased the car. 2) The tire was fine when they shipped it. Maybe the transportation truck swapped it. 3) One key was all they had, he didn't know what happened to the other two and I was out of luck and would need to pay $2700 to have the keys replaced. I paid well over retail for a low mileage SuperSports because I was buying from the Bentley dealership and it was certified. If I had known I was going to have to deal with this type of car company I could have saved myself $10,000 and bought it from any given car dealer on eBay. Apparently Bentley doesn't hold their dealers to the same standards as other high end automobile manufacturers. I would buy another Bentley. I just wouldn't pay the extra money to buy it from a Bentley dealer.
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