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Chapmandodge
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Chapmandodge reviews
Information about Chapmandodge
4,21
1903 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURja2UtYlNnEAE!2m1!1s0x0:0x9c735d16152fd8f4!3m1!1s2@1:CIHM0ogKEICAgIDcke-bSg%7CCgwIqt6V9wUQoOerugE%7C?hl=en-US
John Urban
google
https://www.google.com/maps/place/?q=place_id:ChIJs70hf1kJK4cR9NgvFRZdc5w
John, Unfortunately, we do not determine the incentives to which each client qualifies for. I apologize for the experience you had and would like to see if there is anything I could do to help negotiate for you please reach out to me directly. Renate Steinbach
1592255694
1
Misleading prices. Prices were blended in with all rebates. Will draw you in, check your credit score and even though it's above 800, not offer you the $2,000 discount you can get if yours is 600. And they don't put in effort to gain your business by fair negotiating. Just lost a potential customer. Stay away.
1621869035
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxc0t1eFZnEAE!2m1!1s0x0:0x9c735d16152fd8f4!3m1!1s2@1:CIHM0ogKEICAgICqsKuxVg%7CCgwI64OvhQYQ8I_9sgM%7C?hl=en-US
Linn Smith
google
https://www.google.com/maps/place/?q=place_id:ChIJs70hf1kJK4cR9NgvFRZdc5w
Linda, thank you for bringing this to our attention. Although months later it is difficult to figure out what happened, we are willing to see if we can resolve this with you. Would you be able to provide us with a picture of the dent to the passenger side of the vehicle? Renate Steinbach
1621959462
1
I bought a 2017 Prius in January. My niece, who works for a different dealership, accompanied me. I had made an appt to see the car so it was sitting in front of the office. We walked around it many times looking it over and took it for a test drive. It had no accident report and seemingly was in great condition. We went and got food while the salesman drew up paperwork to buy. We were gone 20 min. When we got back I signed paperwork...the sales person seemed very nervous at this point but signed anyway. It was dark when we got home. The next morning I noticed a huge dent on the passenger side, with grease and dirt still in it. I contacted Chapmans many times....to no avail. While we went to get food someone ran into it and they knew it. They are dishonest and would recommend anyone looking for a car to seek another dealership!
1521045981
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRaElldmR3EAE!2m1!1s0x0:0x9c735d16152fd8f4!3m1!1s2@1:CIHM0ogKEICAgIDQhIevdw%7CCgwI3aOl1QUQwKLHmgM%7C?hl=en-US
Dennis H.
google
https://www.google.com/maps/place/?q=place_id:ChIJs70hf1kJK4cR9NgvFRZdc5w
Dennis, Bill is great! Thank you for letting us know. We appreciate the review! Darren Gaines Service Manager Chapman CJDR
1521049858
5
Bill was great - got me in and out very quickly !
1521772983
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRcEpqVGdnRRAB!2m1!1s0x0:0x9c735d16152fd8f4!3m1!1s2@1:CIHM0ogKEICAgICQpJjTggE%7CCgsIt9PR1QUQwPecGg%7C?hl=en-US
Morgan Raimo
google
https://www.google.com/maps/place/?q=place_id:ChIJs70hf1kJK4cR9NgvFRZdc5w
Morgan, Quick and easy service is what we strive for. We appreciate your business! Darren Gaines Service Manager Chapman CJDR
1521822788
5
Quick and easy service experience.
1642276449
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtNE1IMEZBEAE!2m1!1s0x0:0x9c735d16152fd8f4!3m1!1s2@1:CIHM0ogKEICAgIDm4MH0FA%7CCgwI4cyMjwYQqL_7swI%7C?hl=en-US
Jim Mudge
google
https://www.google.com/maps/place/?q=place_id:ChIJs70hf1kJK4cR9NgvFRZdc5w
We apologize for making excuses for not fixing the concerns you requested to be checked out. We have a process in place for a manager to drive any of the customer concerns the technicians are not able to duplicate or find. Please let me know if we can further discuss your visit. Harry Granger, Service Manager 480-424-3523
1642627647
2
The problem that I have with Chapman Jeep is their Service Department. I have felt like the job of their Service Managers was to give you as many excuses why they cant take care of the problem till you just give up. I bought a 2020 Jeep Renegade from them and am now trading it in for a 2021. The only Jeep dealer that I did not check price and inventory was Chapman because it doesnt matter to me if they have the best deal. I would still be stuck using their sub par Service Department. Ive already cut a deal with a different dealership and have a sense of relief that its not Chapmen.
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