The absolute worst business. We spent about $850 on shirts for our company and just got the product almost 2 months later. First they tell us the shirts will take about 2 weeks. A month later we get our shirts after numerous call with no return and all the DTG shirts where done wrong. At that time they tell us take the shirts they will correct the order so we give them another chance. Order more polo shirts pay in full so we can get all our shirts at once. A month later about 10 calls with no return finally we get someone. They push our order through but polos where never ordered. So we still have to wait for them to come in they offer us 3 extra shirts for the inconvenience. Alls well finally finished order today. We go to pick up our shirts and the colors on the DTG print shirt WRONG the colors on the polo shirt embroidery WRONG. At this point Im over it we took all the shirts and gave them to Goodwill. I still cant figure out how they got it wrong again. When then 1. have our PNG fine 2. Got the polo shirts in the first order correct 3. The DTG print shirts had the right colors on the first order THE ONLY THING WRONG WAS THE BACK OF THE SHIRTS. Just a all in all a horrible experience. DO NOT WASTE YOUR TIME AND HARD EARNED MONEY.
We apologize you had a negative experience. Every comment is listened to and we strive to get better with every lesson learned. We recall you and your team had a great experience with us in person and with our sister company in the Helicopter. For your product experience with TexThreads there was communication errors that we could have done better and we have improved our systems greatly as a result of this. Again thank you for the taking the time to share, we will grow and become even better.
1621364015
1
I ordered 2 shirts and it's been 2 months owner siad he ship them over a week ago and still no shirts..... I drove all the way to Texas from Minnesota with a group to help this company to see this happen it's sad hope I get my money back
We appreciate your review Patricia. Look forward to working with you again.
1582265988
5
This is a family and friends run business, so I felt at home and welcome from finish to start. They are patient, understanding and do their best to meet your needs. I will definitely be a repeat customer.
Quick context dropped off shirts said it would take 5 to ten business days but took longer I HAD A BAD EXPERIENCE DO NOT RECOMMEND
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