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Dchhondaofnanuet
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Dchhondaofnanuet reviews
Information about Dchhondaofnanuet
4,26
1395 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtaHA3bThBRRAB!2m1!1s0x0:0xaadb5cefa7345b49!3m1!1s2@1:CIHM0ogKEICAgIDmhp7m8AE%7CCgsI647FjwYQwKTAMw%7C?hl=en-US
Telly Bruno
google
https://www.google.com/maps/place/?q=place_id:ChIJD8OE1DvowokRSVs0p-9c26o
Hello Bruno, Thank you for your feedback. During these unprecedented times, loaner availability is unfortunately limited. We understand that this compounds the stress that can accompany the need for vehicle repairs, and I truly apologize for the inconveniences it can cause. Our team worked hard to complete your necessary repairs quickly and finished them in one day. We appreciate your patience as we cared for your vehicle. I would hate to lose a valued customer over this experience and ask that you please contact me at 845-501-8351 so we can discuss this matter further. I hope to hear from you soon. Joseph Modica Service Manager
1643235848
1
DCH Honda Nanuet and DCH Honda Paramus are owned by the same company. I leased a car at the Nanuet location. I brought my car in for service due to a manufacturer defect and was told it would take a day or two for repair. When I asked for a loaner car, I was told that only four are available and I have to schedule them a month in advance. What?! So now, while DCH Nanuet gets my car to fix their own issue, I have to make arrangements on my own to get a car. Never again. I'll be going to Mahwah Honda for my next car.
1571674820
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwOEpQcWtBRRAB!2m1!1s0x0:0xaadb5cefa7345b49!3m1!1s2@1:CIHM0ogKEICAgID08JPqkAE%7CCgwIxLW37QUQ-KCV6wE%7C?hl=en-US
Kellie Marie
google
https://www.google.com/maps/place/?q=place_id:ChIJD8OE1DvowokRSVs0p-9c26o
Kellie, we would like to make this situation right for you as soon as possible but unfortunately we do not have any of your information. Please give our service manager, Dominick, a call at your convenience. 845-501-8351
1571751031
1
Would give it a zero if I can I been trying to contact them for months about a recall online and by email because my speaker to my phone doesn't work I keep having people say someone will get back to me and no one has for months and I am having a baby and need a seat belt in my car repaired I emailed them they said someone would get back to me and still no reply I'm sitting here waiting for someone to email me back about my recall and repair I need done to my car
1617663453
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLenV2X2VREAE!2m1!1s0x0:0xaadb5cefa7345b49!3m1!1s2@1:CIHM0ogKEICAgICKzuv_eQ%7CCgwI3auugwYQsK6AhAE%7C?hl=en-US
Scott Sirota
google
https://www.google.com/maps/place/?q=place_id:ChIJD8OE1DvowokRSVs0p-9c26o
Scott, thank you very much for the kind review, recommendation and five stars! Haleema, Jeremy and the Honda of Nanuet sales team will love hearing they provided you with an excellent experience and we look forward to seeing you again in the future.
1617733844
5
Excellent experience. I started off calling and Haleema was very helpful. I just worked with Jeremy here and he was fantastic. If youre looking for a car and want a quality experience and someone you can work with, come and ask for Jeremy.
1595083911
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4anZpQTRnRRAB!2m1!1s0x0:0xaadb5cefa7345b49!3m1!1s2@1:CIHM0ogKEICAgID8jviA4gE%7CCgwIh5nM-AUQuLXhgAI%7C?hl=en-US
Said Toro
google
https://www.google.com/maps/place/?q=place_id:ChIJD8OE1DvowokRSVs0p-9c26o
Thank you for the excellent feedback! We're so happy to hear that Frank made your experience so great. We hope you love your new Honda!
1595255472
5
DCH Honda of Nanuet is the place to go if you are looking for a new Honda! I went to 3 other dealers in NJ and was not happy with any of them. I walked into DCH Nanuet and was taken care of from the start. The salesman, Frank Acosta ensured that we got the best deal and walked us through the entire process. They made car buying simple and actually fun! My son and I were very happy. Thank you Frank and thank you DCH Honda of Nanuet!
1620497527
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLdXNLYUZBEAE!2m1!1s0x0:0xaadb5cefa7345b49!3m1!1s2@1:CIHM0ogKEICAgIDKusKaFA%7CCgsI96jbhAYQwKKpLQ%7C?hl=en-US
laura marie ruocco
google
https://www.google.com/maps/place/?q=place_id:ChIJD8OE1DvowokRSVs0p-9c26o
Hello Laura. Thank you for taking the time to speak with me today regarding your concerns about front brake replacement on your preowned CR-V. While we stand by our assessment that the vehicles front brakes had been replaced recently and were in satisfactory condition at the time of your purchase, Im happy we could reach an amicable solution. If you have any further concerns, please dont hesitate to contact me at 845-367-7050. Dhimitri Robo - Sales Manager
1620681693
2
Last week I purchased a 2007 CRV, and had a great experience working with my salesperson Tony. He was very kind, and did not make me feel at all pressured to buy. Great salesman! I would have had a great review one week ago. However, before purchase, I brought up concerns about the front brakes needing to be redone soon, and was told that since is passed inspection, nothing could be done. I accepted that this might be a cost later down the line. But now it is literally one week later, and my mechanic let me know that the front right brake caliper is seized, and the brakes and calipers need to be replaced ASAP. In fact I was advised not even to drive far before repairing it. I brought this up to my sales person, and was advised that his manager would not be able to do the repairs because the warranty doesnt cover brakes. So, it is one week from the time of purchase and I am being stuck with a $740 bill. While it may not be technically under warranty, it is just the right thing to do to fix it, especially as it is a concern I brought up pre purchase and was told it was fine. Not to mention, I brought this up on Friday had to wait til today, Saturday, to hear back and now am being told that they cant speak to me about it until Monday, because theyre busy. I am also busy, and not to mention that I have a Mothers Day trip planned this week with my mom who I have not seen in over a year due to the pandemic. Now my trip may be impacted because I have to scramble to get my car repaired. While my experience with my sales rep was great, I feel very disappointed in the management, and not valued as a customer. Very disappointing to not have this issue taken seriously and responded to promptly.
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