Derek, we appreciate the time you took to leave us feedback. We want to better understand your concerns. Currently, we have no record of ever providing you service. If this is a mistake on our part, we apologize and would like to discuss this further. Please reach out to us at your earliest convenience. Sincerely, Salem Street Auto Body.
1643808906
1
This place is the worst not only do they lie but they did not even accomplish the job over charged highly recommend to stay away #boycott Salem street auto body
Craig, Thank you for letting us know about your recent experience. We completely understand your frustration and apologize for not promptly resolving your concerns. Customer happiness is important to us and we hope you will give us another chance in the future. Sincerely, Salem Street Auto Body
1641579485
1
No communication around when my vehicle would be fixed or where they are in the process. Be ready to wait a month or more for your vehicle to be finished with no updates.
Rosemary, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a 5-star experience at Salem Street Auto Body. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.
1642594844
5
So convenient to home and work. Desk staff are friendly and respectful. Staff kept me updated throughout the process.You would never know that my car had been damaged and it was cleaner than when I dropped it off. Thank you for a great job.. Rosemary McCormack Woburn MA
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