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Jaguarsandiego
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Jaguarsandiego reviews
Information about Jaguarsandiego
4,25
202 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzM3VYaGFBEAE!2m1!1s0x0:0x42768514897b6804!3m1!1s2@1:CIHM0ogKEICAgICs3uXhaA%7CCgwI1a7e8QUQgKfN2QI%7C?hl=en-US
Rod Knochenhauer
google
https://www.google.com/maps/place/?q=place_id:ChIJGSk4DqP524ARBGh7iRSFdkI
1
I made an appt on line, dropped off my car and keys on Sunday (today) and then 8I called Jag SD service to be sure they woukd service my car. But no one, no answering machine, no nothing answered my call. Im worried because the last two times I dropped of my car on a Sunday, no one at the dealership saw my keys and note and appt until I called on Monday. Tom
1589254772
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjb0tDZGtnRRAB!2m1!1s0x0:0x42768514897b6804!3m1!1s2@1:CIHM0ogKEICAgIDcoKCdkgE%7CCgwI9LTo9QUQuM-ongI%7C?hl=en-US
Nicholas Wood
google
https://www.google.com/maps/place/?q=place_id:ChIJGSk4DqP524ARBGh7iRSFdkI
2
Avoid this Jaguar dealer. There are many more in southern California to choose from, and this should only be your option of last resort. I emailed the dealership (through their website) regarding a car advertised on their website. The car is brand new with a heavy discount, which I approached with questions and apprehension although it ultimately took a few emails in order to get a reply and speak to a sales advisor. Once I finally did manage to speak to a salesperson, the experience was so far below what I would expect for a luxury business, especially one as storied as Jaguar. Dismissive and uninterested in why this car, what is my budget, what do I do for a living, how familiar am I with Jaguar, etc...all the questions you ask if you're trying to make a sale or build a client. It felt like they did not want to help, despite pricing a car to sell during a pandemic, because I wasn't ready to drive it home the day of the test drive. He even tried to tell me the car would APPRECIATE in value and would be great as a trade-in five years from now. What a joke! As a former jaguar owner looking to reengage with the brand, I would never recommend a client feel sidelined like my experience at this place. Highly recommend the team at Mission Viejo as they are much more eager to retain clients, match prices, and speak to you like a human. All the things this dealership refuses to do.
1627159003
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhektHTmdBRRAB!2m1!1s0x0:0x42768514897b6804!3m1!1s2@1:CIHM0ogKEICAgICazKGNgAE%7CCgwI2_PxhwYQqIKd5wI%7C?hl=en-US
Bill Ballard
google
https://www.google.com/maps/place/?q=place_id:ChIJGSk4DqP524ARBGh7iRSFdkI
Hello Bill, thanks for your praise and kind comments about Cris. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
1627193424
5
Cris is the best advisor Ive ever worked with. He really goes the extra mile to make sure my experience is top notch. Dont let him get away!!
1600661951
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDc3RqSTZnRRAB!2m1!1s0x0:0x42768514897b6804!3m1!1s2@1:CIHM0ogKEICAgIDCstjI6gE%7CCgwIv9Og-wUQwISyzgM%7C?hl=en-US
Norma Mondy
google
https://www.google.com/maps/place/?q=place_id:ChIJGSk4DqP524ARBGh7iRSFdkI
Hi Norma, we are very happy Matt provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
1600729448
5
Matt Deep was very accommodating and available to address my questions. He provided an awesome customer service experience. We established a very good rapport.
1549234205
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJc2FIeTl3RRAB!2m1!1s0x0:0x42768514897b6804!3m1!1s2@1:CIHM0ogKEICAgIDIsaHy9wE%7CCgwIneDd4gUQ3cn0jQE%7C?hl=en-US
Lee Ann Bishop
google
https://www.google.com/maps/place/?q=place_id:ChIJGSk4DqP524ARBGh7iRSFdkI
Lee Ann, we are very sorry that you had such a bad experience at Jaguar of San Diego in the past. This dealership is under new management (Holman Automotive) and customer service is most important to us. We would love the opportunity to show you just how different Holman Automotive truly is.
1549303353
1
Poor customer service
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