We are sorry you had a bad experience and we want to assure you that our goal is the best experience of our clients. If we can make it up in anyway please feel free to reach out to us.
I was judged the moment I walked in. Asked for some smaller tile and they said they didn't have it and it would take 8 weeks to get it. Never looked at the computer or made a call to check. Pompous and arrogant, there are cheaper and faster way to get your material needs.
Florim's products are so beautiful and it's a pleasure to work with Michael Torsiello, my rep. He's always extremely helpful whether it's with getting samples or with answering questions about the materials. Amazing quality in both product and experience.
Wonderful products and a fantastic variety of wood porcelain options. Working with Michael is always a pleasure. He provides incredible customer service and can always get me samples quickly.
I fell in love with their products with the samples I got from our office but when I walked in to the showroom in NYC it was another story!!! The big scale make the products look even nicer! Michael Torsiello has been key for me to keep considering their products. He's the most enthusiastic rep I have worked with and sooo fast! Will keep using them for long!!!
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