Z, Our goal is to always offer the best possible service and we apologize that we fell short on this experience. I want to hear more about how we can improve and retain you as a customer. Please call me personally at 800-506-5050. Thank you and we look forward to making it right. Thank you, Sahara Chrysler Jeep
1647607422
1
Buyer Beware. In 2020 I took my dart to Sahara. Cameron was my service advisor (now at Jeep Only) I had a factory replacement radio warranty. Issued by the MFG. not an extended warranty. I was a service advisor at a Infiniti dealership and knew these guys., and trusted them, I picked it up It never was not repaired or replaced They refused to accept responsibility and said the wiring harness needed replacement wanted to charge me 2000.00 I ran out of energy and gave up! Today 3/14/22 Im currently working at a dodge dealership in Nebraska. I traded my dart and reopened the case. A dodge mechanic bought the car for his daughter. The clips were all broken. The antenna wire was broken (why the replacement radio never worked) and why my satellite radio stopped working. They tried to blame a factory defect when it was actually improper workmanship. This cost me on trade value. Do not do business with them. Go to Jim Marsh or Chapman.
Melisa, Were ecstatic to hear that you got exactly what you wanted out of your experience with us! We look forward to seeing you again soon! Diana Cross, General Manager.
1557506318
5
Best car buying experience Ive ever had !!! I had a very hard time with dealerships and your team made all of that go away ! They put me in the perfect car, and handled all of my financing obstacles with ease. I cant thank you all enough for my new 2018 Jeep Compass!!! I love it, and will be back when its time for another car
Troy, Thank you very much for the great review. There are a lot of dealerships in Las Vegas, and we are proud that you chose Sahara Chrysler Jeep Dodge Ram. Our general manager couldn't be happier to hear from another happy customer. Thanks.
People are friendly and courteous but our problems have yet to be resolved after a year. The XM radio fades in and out, it's very annoying and all we keep getting told is that a memo is coming out about that. Maybe they should borrow some XM satellite eyes from Hyundai because I've owned 3 Elantras, all with XM and never a problem, even when driving in the middle of noplace.
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