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Diamondmazdaav
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Diamondmazdaav reviews
Information about Diamondmazdaav
4,14
209 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDNWVxUWZ3EAE!2m1!1s0x0:0x53e9c0011ce4927d!3m1!1s2@1:CIHM0ogKEICAgIDC5eqQfw%7CCgwI9rvp-wUQuNjprgM%7C?hl=en-US
daniel castrous
google
https://www.google.com/maps/place/?q=place_id:ChIJk-9NaPpawoARfZLkHAHA6VM
We're sorry to hear you did not have the best experience. We understand your frustration, and once again apologize for your time.
1601920703
1
Bad attention. very little interest in selling. Total waste of time
1505631868
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRbjluUlpnEAE!2m1!1s0x0:0x53e9c0011ce4927d!3m1!1s2@1:CIHM0ogKEICAgIDQn9nRZg%7CCgwI_Lz4zQUQwJPCzQE%7C?hl=en-US
Henry Garcia
google
https://www.google.com/maps/place/?q=place_id:ChIJk-9NaPpawoARfZLkHAHA6VM
Henry, thank you for bringing this to our attention. I expect every employee to treat our customers with respect, from the managers to the service techs. This kind of mistake will be addressed with the entire team to make sure future visits to our store meet the expectations and quality each guest deserves. If there is anything that we can do to win back your trust and business, please reach out to us.
1515015441
1
I love the cars don't get it wrong, the sales guy who helped us during are visit was completely rude and made us feel like we are not worth test driving a car. I have been car shopping for 2 days and all the dealership we when thru they all approached us friendly offer us help or something good making us feel welcome. The sales guy who helped us his name is Ramon, I advise stay away from him he was disappointed at us because we told him how are credit score was and he completely felt like we are not worth his time after made us get off the car we were looking at and didn't let us look at a luxury class suv he wanted sell us a base model car when we were not interstead.
1647795929
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXaXBXWDR3RRAB!2m1!1s0x0:0x53e9c0011ce4927d!3m1!1s2@1:CIHM0ogKEICAgIDWipWX4wE%7CCgsI2b3dkQYQyOGxew%7C?hl=en-US
Guadalupe Guzman
google
https://www.google.com/maps/place/?q=place_id:ChIJk-9NaPpawoARfZLkHAHA6VM
Thank you for taking the time to share your feedback Guadalupe. Our number one priority here at Diamond Ford/ Mazda is to provide exceptional customer service, and I am pleased to know you felt we met that expectation with you. On behalf of myself and the whole Diamond team, we appreciate your business and thank you for choosing Diamond Mazda. Marissa McKane Customer Relations Manager 661-949-3586
1647878207
5
Diamond Mazda was a such a good place to get my car. The sales person as well as everyone in the financing department really helped me out!
1535228913
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBNE1EQU93EAE!2m1!1s0x0:0x53e9c0011ce4927d!3m1!1s2@1:CIHM0ogKEICAgICA4MDAOw%7CCgsI8feG3AUQqPmjQg%7C?hl=en-US
Jamie Daino
google
https://www.google.com/maps/place/?q=place_id:ChIJk-9NaPpawoARfZLkHAHA6VM
Jamie! It was our absolute pleasure to assist you in finding your dream Mazda for the price that YOU wanted! Henry is our customer care specialist and we are so happy to hear you had such a wonderful time as our guest! Thank you so much for the sterling review, Jamie! Very Sincerely, The Antelope Valley Mazda Team
1535391587
5
Henry Cruz was our Salesman. He provided great service from the start. He offered to go above and beyond service I was accustomed to in buying a car to help make the process easier for me. I felt comfortable working with him. I appreciated his patience, humor, and responsivenesswhether by text or phone during the whole process. Thank you Henry!
1591238245
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjOHJqV2V3EAE!2m1!1s0x0:0x53e9c0011ce4927d!3m1!1s2@1:CIHM0ogKEICAgIDc8rjWew%7CCgwI5bzh9gUQ6NqfoQE%7C?hl=en-US
DIANA YASSA
google
https://www.google.com/maps/place/?q=place_id:ChIJk-9NaPpawoARfZLkHAHA6VM
Hi Diana, We apologize for your experience. We understand your frustration and want to help make things right. Please reach out to me directly and I will be happy to assist you. Best, Julie Wyckhuyse Customer Relations Manager [email protected] 661.949.3586 x206
1592259838
1
My experience with this branch is horrible I leased a car from them and they arranged to deliver the car to my house just to get the deal done. So i got the car that day but my cars second key was missing I called, emailed and texted the salesperson as well as the manager like thousand times to try to arrange to get my second and they havent responded to any of my trials They said they are gonna mail to you 2 weeks ago and i still havent received it So once the deal is done,they wont help you anymore! I STILL NEED TO FIND WHERE AND WHEN MY KEYS WERE MAILED???!! When there are a lot of those unsatisfactory reviews, the management have to do something about it
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