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Information about Webbchevroletoaklawn
4,05
2053 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBaXBxaGJREAE!2m1!1s0x0:0xa247a6dcbd064d1d!3m1!1s2@1:CIHM0ogKEICAgIDAipqhbQ%7CCgwIjI6JtgUQgOKrwgI%7C?hl=en-US
Jose Campos
google
https://www.google.com/maps/place/?q=place_id:ChIJA2d42mA6DogRHU0GvdymR6I
1
If i could give Webb Chevy in oak lawn and Plainfield 0 stars thats what it will be. After being contacted for my experiance all i can say is that instead of making things right it made them worse. I Traveled out of my way to go to your other location in Plainfield and dealt with just as bad customer service as i did in Oak Lawn. That experience changed my wifes mind of trading in our 2010 Chevy Traverse for a new 2016 white Traverse she loved in your show room giving you a SECOND CHANCE AT A NEW LOCATION. Lost a customer for life and a sale. Thank you for getting in contact with me about my issue and trying to resolve it Webb Chevy but it again your employees only made it worst. I think the best investment at this moment is to train these rude people you employ!! (2nd Review) Webb Chevy has a referral credit that they advertise when a previous customer refers someone to the dealership they are to give $100 referral credit to the customer. When my wife an i purchased our truck we made sure we let the sales guy know that Jessica our friend had referred us so that she can get $100 credit. John Demore assured us it will be taken care of and also the rude sales guy. it has been six months and still no credit has been given. I have called many times and all i keep getting is the run around. They keep dodging my calls they do not call back left many messages and nothing spoke to john Puppa and he mentioned to me the check will be in the cashiers office to be picked up when my friend Jessica wasted her time and gas to go pick up the check there was nothing there. i have call records of how many times i have called i have wasted hours trying to get this issue resolved. they are a bunch of scam artist and do not fallow through with what they advertise the referral credit is a big scam all i want is my friend to get her credit and for me never to contact that dealership again it has been the worst experience even our sales guy was a complete jerk and disrespectful to my wife was a liar and a smart ass his name is BRIAN. STAY AWAY FROM THIS PLACE they are all a bunch of liars worst customer service ever not only that but they have the worst service departmemt ever. (1st Review)
1587134184
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjLTl6dm5RRRAB!2m1!1s0x0:0xa247a6dcbd064d1d!3m1!1s2@1:CIHM0ogKEICAgICc-9zvnQE%7CCgwI6P3m9AUQyIO3uwE%7C?hl=en-US
Nicole Merkle
google
https://www.google.com/maps/place/?q=place_id:ChIJA2d42mA6DogRHU0GvdymR6I
Hi , We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.
1587401134
2
Have been going here for years but I am really getting tired of the service. Everytime I go for just an oil change I end up sutting there for hours! Yesterday I drop my car off at 1:15 in the afternoon and no one even calls me to let me know my car us ready. Tried calling and texting the number they gave me and nothing! I finaly call again today and they say mt car is ready for pick up. I think I will be going else where when I am going for a bew car un the fall.
1408731613
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3OE1Mdk9BEAE!2m1!1s0x0:0xa247a6dcbd064d1d!3m1!1s2@1:CIHM0ogKEICAgICw8MLvOA%7CCgwI3ZPenwUQwK7CxAM%7C?hl=en-US
Maggie Sievers
google
https://www.google.com/maps/place/?q=place_id:ChIJA2d42mA6DogRHU0GvdymR6I
Maggie, we truly appreciate this 5-star review! I'm pleased to hear that Jerry provided you with exceptional service. We appreciate your business and hope you're enjoying your new Chevy Malibu! Best Regards, Jackie Webb, Sales Manager - [email protected]
1409072316
5
Just recently purchased a Malibu from Webb Chevy. Wasn't sure what I was really looking for when I first came there, but I worked directly with the GM Jerry who was so helpful. Really nice dealership, tons of inventory, and they gave me the best price compared to other dealerships in the area. I would definitely recommend Webb Chevy to anyone interested in Chevy's in Chicago... definitely the best car buying experience I've ever had!
1600917120
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDLW82U2tnRRAB!2m1!1s0x0:0xa247a6dcbd064d1d!3m1!1s2@1:CIHM0ogKEICAgIDC-o6SkgE%7CCgwIgJ2w-wUQuJ6gtwE%7C?hl=en-US
Gladys Eskridge
google
https://www.google.com/maps/place/?q=place_id:ChIJA2d42mA6DogRHU0GvdymR6I
5
The service guy Neale was very helpful and knowledgeable about me needing a cabin filter & air filter.
1620436141
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLNnBfWS1nRRAB!2m1!1s0x0:0xa247a6dcbd064d1d!3m1!1s2@1:CIHM0ogKEICAgIDK6p_Y-gE%7CCgsIrcnXhAYQwKfNWA%7C?hl=en-US
Stevie PB, Sr (SBin2)
google
https://www.google.com/maps/place/?q=place_id:ChIJA2d42mA6DogRHU0GvdymR6I
Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.
1620677705
1
The service rep that help me was not attentive and was very distracted. I felt like I was just number. The part he ordered for my truck was defective and he had to get another part from another dealership. He never kept me in the loop. He promised me my truck by noon time the next day and I didn't get my truck until around 4pm.
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