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Kanter
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Kanter reviews
Information about Kanter
3,17
42 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjMU9XNkZREAE!2m1!1s0x0:0x7dcbda596fc39959!3m1!1s2@1:CIHM0ogKEICAgIDc1OW6FQ%7CCgwIjeKw9gUQwP6BuwE%7C?hl=en-US
david wilkens
google
https://www.google.com/maps/place/?q=place_id:ChIJ1VEb4oIIw4kRWZnDb1nay30
Hello David, I do apologize for the experience that you have had with Kanter Auto Products. I see that you order was from early March. I have reached out and spoke to Dan myself today to resolve your issue. He will be contacting you either via email or by phone today to inform you on how we will be correcting and handling your issue. Thanks James From Kanter Auto Products Marketing Manager 800-526-1096 Ext 316
1590511078
1
Worst service ever. I order a set of transmission gaskets for a 1955 Buick with sales man William Donovan. The gaskets arrived and were wrong, they were for a 54 and earlier which has a different transmission. Also the gaskets were all damaged and must have been when packed as the packaging was not damaged. I asked for a new correct set but never heard back. I finally contacted their sales e mail and got a reply from Dan Winget who asked for photos. I did that straight away and never heard back. I have e mailed approx 20 times now with no reply over 3 months. Worst service ever. DO NOT USE THIS COMPANY THEY ARE A SCAM. Happy to take your money but no customer service when they get it wrong.
1593006342
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM4bU8ya2VBEAE!2m1!1s0x0:0x7dcbda596fc39959!3m1!1s2@1:CIHM0ogKEICAgIC8mO2keA%7CCgsIhrLN9wUQkIqdbQ%7C?hl=en-US
Juan Garcia
google
https://www.google.com/maps/place/?q=place_id:ChIJ1VEb4oIIw4kRWZnDb1nay30
Hello Juan, I am sorry to here about the issues that you had with our brakes drums. I have spoken to Dan and he said you had called in concerning the rear brake drums stating your shop claimed they were out of round. All drums should be turned by the installer prior to installation to ensure optimal performance and safety. I do see that Dan followed procedure and ask that you please return the drums for the evaluation as this brake drum is one of our most popular sellers and has had no issues to date with quality. We take issues of quality very seriously and if you felt there was an issue we wanted to address it. Now we did receive the brake drums (front and rear) from you last Thursday (18th) for evaluation and a refund was issue on the 24th so I do not know where you got the quote of 3-4 weeks on receiving a refund. Thanks James From Kanter Auto Product Marketing Manager 800-526-1096 Ext 316
1593091725
1
The worst customer service ever. I had to deal with Dan W. My calls are never returned and the phone is never answered goes straight to voice mail. I had a problem with some drums that were a bad casting and had to return them by the way you have to pay for your own shipping. Also to get my refund takes 3 to 4 weeks I was told. I think its horrible business. Think twice before buying anything from them.
1594146204
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4M3VtenpBRRAB!2m1!1s0x0:0x7dcbda596fc39959!3m1!1s2@1:CIHM0ogKEICAgIC83umzzAE%7CCgwInPuS-AUQ8K7ogQI%7C?hl=en-US
f green
google
https://www.google.com/maps/place/?q=place_id:ChIJ1VEb4oIIw4kRWZnDb1nay30
4
Quality parts
1653594253
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyeDlqNDFnRRAB!2m1!1s0x0:0x7dcbda596fc39959!3m1!1s2@1:CIHM0ogKEICAgID2x9j41gE%7CCgsIjbG_lAYQwOSHMQ%7C?hl=en-US
Slick Mountain
google
https://www.google.com/maps/place/?q=place_id:ChIJ1VEb4oIIw4kRWZnDb1nay30
5
Very up front with pricing, dan was very helpful in giving me the information that was required to get the job we needed done in the time frame needed. I cannot recommend how hard it is to find a place that is willing to go that extra mile to help out a custom and make sure you job can get done and get done right.
1548882868
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvb0ppNjRBRRAB!2m1!1s0x0:0x7dcbda596fc39959!3m1!1s2@1:CIHM0ogKEICAgICooJi64AE%7CCgwItKfI4gUQheqKvAE%7C?hl=en-US
Tony Gambardella
google
https://www.google.com/maps/place/?q=place_id:ChIJ1VEb4oIIw4kRWZnDb1nay30
Hello Tony, We are sorry about the experience that you had with placing your order and do apologize if there was a miscommunication on our part. At the time we were in the midst of moving our tune up kit and electrical department from our old warehouse to our new location causing a delay in tune up kits and electrical order being picked and shipped out which unfortunately was not relayed to our sales staff. If there anything that we can do to help you in the future. Please contact me directly as we would like make your next experience a better one. Thanks James From Kanter Auto Products Marketing Manager 1-800-526-1096 Ext 316
1549557905
1
They charged my credit card on thursday & said I would have my parts by Monday. NO Parts I called Tuesday, they said Wednesday now, NO Parts! Then they told me, they don't have them and don't know when. I was done .I ordered them elsewhere. I don't need the BULL
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