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Palacecjd
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Palacecjd reviews
Information about Palacecjd
4,25
1491 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvNDhQZ2VBEAE!2m1!1s0x0:0x35d267621d3f4d9f!3m1!1s2@1:CIHM0ogKEICAgICo48PgeA%7CCgwI0LLW4wUQsM-jwgM%7C?hl=en-US
Steve Vilotti (Romans10Nine)
google
https://www.google.com/maps/place/?q=place_id:ChIJDewGkEnrJIgRn00_HWJn0jU
1
Stay away from the service department. Brought my 2009 Jeep Liberty in knowing that the rear differential had to be rebuilt. They refused to estimate a price over the phone and told me it must be diagnosed by a technician. I agreed since my research showed that of all the complete rear differential re-build kits available, none exceeded two hundred dollars for all parts needed. Figuring in the dealership's parts markup and estimating a 3-4 hour job (any longer than that, the tech has no idea what they are doing), I agreed to the diag since that price would be applied to the total. Then I got a call telling me that the diagnosis would take about 3 hours over the hour they already supposedly spent since the tech needed to open everything up to know what really is happening. Then the best case would be $1,500. Worst cast $2,200. Goes wothout saying that I refused any service. I had to pay $152 for a diagnosis fee that basically included a road test then the "tech" listening to the rear end with a stethoscope. I would love to make money without doing anything as well. Oh, and $20 of that fee was "shop supplies". Really? Shop supplies? Today I brought the vehicle to a local specialist in Waterford. Following a free road test, the job will cost $625, take 3.5 hours start to finish and will completely rebuild the rear differential with new rings, seals, bearings, etc. Please be warned that Milosch Palace fits either one of two categories. They either knowingly attempt to gouge ignorant customers or they employ technicians that have no idea how to perform any service other than the most basic tasks. I can only imagine they were going to estimate about 10-15 hours of labor for this job. That is a sign they have no business taking on this kind of work. Again, be warned and please stay away from this shop.
1629740830
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhNGJuQkhBEAE!2m1!1s0x0:0x35d267621d3f4d9f!3m1!1s2@1:CIHM0ogKEICAgIDa4bnBHA%7CCgwInr6PiQYQwNj3hAM%7C?hl=en-US
Danielle Smith
google
https://www.google.com/maps/place/?q=place_id:ChIJDewGkEnrJIgRn00_HWJn0jU
Hello Danielle, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 393-2222. We look forward to hearing from you.
1629816019
1
BUYER BEWARE. Buy from a different dealer. These dealers are independent of.chrysler and this one has made it known more than once that these big issues are not their problem. It is Chrysler's. They have left me out to dry more than once on issues with my new vehicle. I have been hung up on and left in tears before because they refused to provide any level of customer service. I was forced to escalate to Jeep's customer service and have them resolve it through different dealerships. I would give zero stars if I could. This is the third major issue I've had and the customer service at this place is beyond terrible. I would recommend taking your Jeep business to.a different dealer if you care about customer service once your vehie is paid for.and driven off the lot!
1611439482
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5b3JtbHJRRRAB!2m1!1s0x0:0x35d267621d3f4d9f!3m1!1s2@1:CIHM0ogKEICAgICyormlrQE%7CCgsI-rqygAYQ6KXaMg%7C?hl=en-US
Tambra Chabot
google
https://www.google.com/maps/place/?q=place_id:ChIJDewGkEnrJIgRn00_HWJn0jU
5
We have always gone to miloshes until we moved in 2019 then I started going to jim riehl in romeo. Happy to say I'm back at miloshes. Bob Lovett I guess is who helped me this morning. Exceptional service. It felt like coming home. Thankyou again.
1509546624
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3aDQzVUZnEAE!2m1!1s0x0:0x35d267621d3f4d9f!3m1!1s2@1:CIHM0ogKEICAgICwh43UFg%7CCgsIgLXnzwUQgPDnag%7C?hl=en-US
Sherri Luettke
google
https://www.google.com/maps/place/?q=place_id:ChIJDewGkEnrJIgRn00_HWJn0jU
5
Fast service
1660606222
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1M0xiWTNnRRAB!2m1!1s0x0:0x35d267621d3f4d9f!3m1!1s2@1:CIHM0ogKEICAgIDu3LbY3gE%7CCgwIjq7rlwYQ6L-O_QE%7C?hl=en-US
Lisa Land
google
https://www.google.com/maps/place/?q=place_id:ChIJDewGkEnrJIgRn00_HWJn0jU
Hi Lisa, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (248) 393-2222 when you can so we can address this situation directly. Thank you and have a great day.
1660653789
1
Do not recommend. Put 1k+ miles on my brand new vehicle when it had to be brought in for service with only 74 miles. No communication to me about needing to put so many miles on it. Had my vehicle for 4 weeks with very little communication. Went to pick it up and didnt even get out of the parking lot and service engine light came on again. Had my vehicle for another 2 weeks with no communication. Went to pick it up and it had no gas in it. Gas light was on and wasnt even registering miles to empty. Service Director was very rude and told me I could come back tomorrow and they could put $10 of gas in it because they were closed.
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