Thank you for providing your feedback and letting us know about this issue, Steven. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out. Cheers, Land Rover of Tacoma
1626287277
1
Salesman didnt introduce himself, he laughed at my wifes questions. Sales manager lied to us and then lied again about the status of the Range Rover we wanted. Salesman was black and discriminated against us because we where white.
Nadeen, Management would like to discuss this visit with you at your earliest convenience. Is there a preferred contact method to reach you? Thank you, [email protected]
1573517825
1
love my car of course but came in for a 2 hour service and ended up staying for over 4 hours with no notice or loaner car. customer service was a 0 but the snacks are pretty good.
Anonymous, wow! We cant thank you enough for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to working with you again in the future! O'Brien Auto Group
Susan, thank you for sharing your review! Your feedback is very important to our team and we love to hear that they provide such stellar service to you. We will be sure to pass along the kind remarks and we hope to see you again in the future here at Land Rover of Tacoma! Thank you, Mariam K. | O'Brien Auto Group
1526919410
5
Very responsive to questions. Not high pressure, great experience.
WORST EXPERIENCE EVER!! If I could give negative stars away, I would!! The only reason I have 1 star is to greet this post to publish. The purchase and service I've received from Land Rover of Tacoma has been awful. The first 6 weeks I owned my car, LR of Tacoma had possession of my vehicle making pitiful attempts to address and services the issues we had when we purchased our CPO 16' Discovery Sport. The customer service was lacking from the very top (General manager) down. I will definitely NOT return there by choice for ANY service or purchase again, EVER!
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